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About the Role

As a Restaurant Server, you are the face of the L’Avenue dining experience. You will deliver warm, sophisticated hospitality by combining deep menu knowledge with flawless table service. Your ability to multitask with grace ensures every guest enjoys a premium, memorable meal that reflects our luxury brand standards.

Responsibilities

• Manages table pacing and interacts with guests in a highly attentive, professional, and sophisticated manner.
• Utilizes comprehensive knowledge of the food menu, including preparation methods, ingredients, and culinary terminology to describe dishes, articulate daily specials, and handle dietary restrictions.
• Leverages a strong foundational knowledge of premium wine, beer, and spirits to offer tailored pairings and execute flawless technical beverage service procedures.
• Executes all pre-shift, post-shift, daily, and weekly side-work duties as assigned.
• Follows brand guidelines regarding the proper order of service, ensuring correct placement of fine china, luxury glassware, and flatware based on the kitchen ticket.
• Cleans, sanitizes, and maintains server workstations and active dining areas.
• Assists with the physical mechanics of the dining room when necessary, safely moving or lifting service objects.
• Adheres strictly to established accounting procedures for all guest transactions, accurately managing split checks and all authorized payment methods within the POS system.
• Actively participates in daily pre-shift meetings to review daily covers, VIP reservations, and culinary updates.
• Maintains the highest level of personal hygiene and luxury presentation standards, including a clean, pressed uniform and professionally groomed hair and nails.
• Arrives to the workstation on time, fully dressed in proper uniform, and prepared to work.
• Exercises absolute integrity with scheduling by punching in/out accurately for all shifts and coordinating timed meal breaks.
• Follows established restaurant procedures for any schedule or shift changes, and coordinates all time-off requests proactively with management.

Requirements

• Must have a strong foundational knowledge of premium wine, beer, and spirits.
• Must adhere strictly to established accounting procedures for all guest transactions.
• Must maintain the highest level of personal hygiene and luxury presentation standards.
• Must arrive to the workstation on time, fully dressed in proper uniform, and prepared to work.
• Must exercise absolute integrity with scheduling by punching in/out accurately for all shifts and coordinating timed meal breaks.
• Must follow established restaurant procedures for any schedule or shift changes.
• Must coordinate all time-off requests proactively with management.

Skills

• Menu knowledge
• Table service
• Multitasking
• Guest service
• Hospitality
• Wine knowledge
• Beer knowledge
• Spirits knowledge
• Beverage service
• POS system operation
• Communication

Location

• Multiple geographic locations

Work Type

• Full-time

Experience Level

• Experience-based

Salary/Compensations

• $22.03 - $27.54 per hour

About the Company

• Exemplar Luxury Group is the largest multi-brand luxury retailer in the world, comprising Saks Fifth Avenue, Neiman Marcus, Bergdorf Goodman and Saks OFF 5TH.
• Powered by talented colleagues, they are redefining luxury shopping by offering each customer a personalized experience across their store network and e-commerce platforms.
• Through strong partnerships with the world’s most esteemed brands, cutting-edge technology and the industry’s most comprehensive luxury customer data, Exemplar Luxury Group is shaping the future of retail.

Equal Opportunity

• Exemplar Luxury Group is an equal employment opportunity employer and is committed to providing reasonable accommodations to applicants with disabilities.
• If you are interested in applying for employment with Exemplar Luxury Group and would like to request special assistance or an accommodation, please contact candidatesupport@saks.com.