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About the Role
Wolters Kluwer Health's clinical decision support and drug data solutions are used globally to improve healthcare outcomes. The Director, Japan is responsible for driving growth, market development, and commercial execution, achieving bookings, revenue, retention, and strategic growth objectives. This senior commercial leader will build strong customer relationships, lead a high-performing team, and deliver customer value and business results.
Responsibilities
- Develop and execute the Japan growth strategy aligned with International segment priorities.
- Deliver bookings, revenue, retention, and pipeline targets.
- Lead strategic customer engagements, enterprise opportunities, and public sector tenders.
- Build executive relationships with healthcare providers, academic institutions, government agencies, and strategic partners.
- Develop and grow channel, distributor, and alliance partnerships.
- Drive sales excellence through effective pipeline management, forecasting, and execution.
- Partner with Marketing, Product, and Customer Success to accelerate adoption, retention, and growth.
- Lead, coach, and develop a high-performing commercial team.
- Provide market insights and competitive intelligence to support business strategy.
Requirements
- Significant sales and commercial leadership experience in technology, information services, or enterprise software.
- Proven track record of delivering sustained revenue growth and exceeding business objectives in Japan.
- Demonstrated success growing revenue within an existing customer base — price realisation, expansion, and renewal negotiation at scale, not solely new logo acquisition.
- Strong leadership, communication, negotiation, and stakeholder management skills.
- Experience leading and developing a direct sales team, including hiring, coaching and performance management.
- The judgement and self-direction to operate as the senior WK Health leader in-market, within a global matrixed organisation.
- Native or near-native Japanese, and business-level English.
- Bachelor's degree.
- Advanced business qualification (e.g., MBA).
- Deep understanding of the Japanese healthcare market and procurement environment.
- Experience leading complex enterprise sales cycles and strategic account relationships.
- Experience managing channel, distributor, or alliance partnerships.
- Clinical decision support, healthcare information, digital health, or EHR/EMR experience.
Skills
- Leadership
- Communication
- Negotiation
- Stakeholder management
- Sales
- Commercial leadership
- Pipeline management
- Forecasting
- Team leadership
- Coaching
- Performance management
- Market insights
- Competitive intelligence
Location
- Japan
Work Type
- Full-time
- Onsite
Experience Level
- Director
- Senior commercial leader
Education Level
- Bachelor's degree
- MBA
About the Company
- Wolters Kluwer Health's clinical decision support and drug data solutions are used by clinicians and healthcare institutions across Japan and worldwide.
- Our AI-enabled clinical decision support capability is bringing a significant increase in the value that we offer new and existing customers.
Equal Opportunity
- To maintain a fair and genuine hiring process, we kindly ask that all candidates participate in interviews without the assistance of AI tools or external prompts. Our interview process is designed to assess your individual skills, experiences, and communication style. We value authenticity and want to ensure we’re getting to know you—not a digital assistant. To help maintain this integrity, we ask to remove virtual backgrounds and include in-person interviews in our hiring process. Please note that use of AI-generated responses or third-party support during interviews will be grounds for disqualification from the recruitment process.
- Applicants may be required to appear onsite at a Wolters Kluwer office as part of the recruitment process.