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About the Role
This project-based role focuses on establishing and scaling hotel compensation processes. It involves validating and optimizing invoicing and collections, building feedback loops, and delivering quick wins for immediate impact.
Responsibilities
- Validate and optimize newly launched invoicing and collections processes
- Establish robust tracking mechanisms for hotel commissions and partner arrangements
- Build feedback loops between finance, partnerships, and operations teams
- Deliver quick wins that demonstrate process improvements and revenue recovery
- Own the collections process for hotel commission partners, chasing outstanding payments and resolving queries
- Map end-to-end compensation flows, identifying bottlenecks and improvement opportunities
- Document scalable processes
- Review hotel contracts and validate commissions raised versus received
- Build strong relationships with hotel partners and cross-functional teams across multiple countries
- Use BI tools to track performance and provide insights
Requirements
- 3-4 years in collections, credit control, or AR, ideally in a high-growth or scaling environment
- Process improvement mindset with the ability to map processes, spot inefficiencies, and design better ways of working
- Strong Excel skills, including v-lookups, pivot tables, and data manipulation
- Comfortable with ambiguity and building structure where none exists
- Excellent communication skills, with the ability to build rapport and influence across geographies and seniority levels
- Natural ability to create clear process guides and handover materials
- International experience, having worked across time zones and cultures
Skills
- Collections
- Credit Control
- AR
- Process Improvement
- Excel
- V-lookups
- Pivot Tables
- Data Manipulation
- Communication
- Documentation
- International Experience
- SQL
- BI Tools
- Thoughtspot
- Tableau
- Power BI
- Onyx
Work Type
- Project-based
- Fixed-term
Experience Level
- Mid-level
About the Company
- Navan uses AI-assisted Automated Employment Decision Tool (Metaview) to assist with evaluating resumes against job qualifications for this role.
- Metaview does not automatically reject candidates or make final hiring decisions.
- Our recruiters and hiring managers review all outputs and make the final hiring decision regarding every application.
- If you prefer to have your application reviewed without AI assistance, you may request a human evaluation by entering your email here.
- Your decision to do so will not affect how your candidacy is evaluated.
- Please refer to our Candidate Privacy Notice for more information about our processing of personal data, and your rights.