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About the Role
Solution Engineers (SEs) partner with sales representatives to drive technical strategy and customer engagement for F5's platforms, ensuring applications are available, fast, and secure across various environments. This high-touch, account-aligned pre-sales role focuses on understanding customer business objectives and aligning F5's products and services to meet those needs, building long-term trusted advisor relationships.
Responsibilities
- Partner with sales to develop and execute technical account and opportunity plans.
- Understand customers’ business objectives, IT strategies, application environments, security priorities, and operational requirements.
- Align F5 solutions and value propositions with customer needs.
- Build trusted relationships with technical stakeholders, architects, and decision-makers.
- Identify new, expansion, and renewal opportunities through customer and engagement.
- Deliver presentations, workshops, solution designs, demonstrations, and proofs of concept.
- Design solutions across on-premises, cloud, hybrid-cloud, and multi-cloud environments.
- Identify technical requirements, evaluation criteria, and risks to advance the sales process.
- Support opportunity management and forecasting by communicating technical progress, competitive positioning, risks, and next steps.
- Collaborate with specialist SEs, Product Management, Support, and Professional Services.
- Maintain relevant technical expertise through continuous learning and training.
Requirements
- Bachelor’s degree or equivalent knowledge and professional experience.
- At least eight years of experience in the IT industry.
- Pre-sales, solution consulting, architecture, design, or implementation experience supporting Enterprise or Communications Service Provider customers.
- Experience supporting large or complex accounts involving multiple stakeholders.
- Ability to translate technical challenges and capabilities into business value.
- Strong communication, presentation, and account management skills.
- Ability to collaborate with sales and cross-functional teams to advance opportunities.
- Professional-level Japanese communication skills.
- English skills sufficient to collaborate with internal stakeholders.
- Ability to travel to customer and partner locations as required.
Skills
- Networking
- Application delivery
- Security
- Cloud
- Infrastructure technologies
Location
- Remote
- Hybrid
Work Type
- Hybrid working mode
Experience Level
- 8+ years of experience in the IT industry
Education Level
- Bachelor’s degree or equivalent knowledge and professional experience
Benefits
- Career growth and development opportunities with assistance by team members and the company
- Employee Assistance Program
- Competitive pay
- Comprehensive benefits
- Dynamic Diversity & Inclusion Interest Groups
About the Company
- F5 provides platforms that enable applications to be available, fast, and secure across on-premises, cloud, and other environments.
- Building on more than 25 years of technology leadership and experience, we aim to be a trusted advisor supporting our customers’ applications and business outcomes.
Equal Opportunity
- It is the policy of F5 to provide equal employment opportunities to all employees and employment applicants without regard to unlawful considerations of race, religion, color, national origin, sex, sexual orientation, gender identity or expression, age, sensory, physical, or mental disability, marital status, veteran or military status, genetic information, or any other classification protected by applicable local, state, or federal laws.
- This policy applies to all aspects of employment, including, but not limited to, hiring, job assignment, compensation, promotion, benefits, training, discipline, and termination.
- F5 offers a variety of reasonable accommodations for candidates.
- Requesting an accommodation is completely voluntary.
- F5 will assess the need for accommodations in the application process separately from those that may be needed to perform the job.
- Request by contacting accommodations@f5.com.