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About the Role

We are looking for a Senior Associate, Strategy & Operations to launch and scale a new debt paydown product for Dashers. This role involves turning a successful pilot into a scalable product that handles real money movement, requiring an operator who can manage compliance, reconciliation, and the Dasher experience simultaneously. This is a zero-to-one opportunity to grow into a general manager role by shipping a regulated fintech product end-to-end.

Responsibilities

Own launch readiness end-to-end, including financial compliance review and funds-flow documentation.
Build the operational backbone for the product, including daily reconciliation and a support playbook for payment issues.
Make policy decisions regarding payment caps, routing limits, and handling reversed payments.
Own the phased rollout and its measurement, including sequencing, FAQs, support enablement, and instrumentation for debt-reduction readouts.
Analyze and problem-solve issues in live money-movement products.
Drive execution for launch readiness, including compliance sign-off, funds flow, and daily reconciliation.
Instrument the debt-reduction readout and counter-metrics to track genuine debt reduction.
Collaborate cross-functionally with Product, Engineering, Design, Analytics, Legal, and Treasury.

Requirements

3-5 years of experience in high-growth teams (tech, operations, strategy, consulting, banking, or related).
Exceptional problem-solving skills backed by data (SQL or Excel modeling).
Ability to pressure-test metric definitions.
Curious, driven, and comfortable with ambiguity; ability to turn open questions into written decisions with owners.
Experience shipping a product with a hard launch date.
Ability to reason about money movement (settlement timing, reconciliation, failed/returned payments) or ability to learn quickly.
Bachelor's Degree in a related field.

Skills

Strategy
Operations
Financial compliance
Reconciliation
Data analysis
SQL
Excel modeling
Project management
Cross-functional collaboration

Location

United States
Illinois
Colorado
San Francisco
Los Angeles
NYC

Work Type

Full-time
Remote

Experience Level

Senior Associate
3-5 years

Education Level

Bachelor's Degree

Salary/Compensations

$87,000—$128,000 USD

Benefits

Opportunities for equity grants
401(k) plan with employer matching
16 weeks of paid parental leave
Wellness benefits
Commuter benefits match
Paid time off
Paid sick leave
Medical benefits
Dental benefits
Vision benefits
11 paid holidays
Disability insurance
Basic life insurance
Family-forming assistance
Mental health program
Flexible paid time off/vacation (for salaried roles)
80 hours of paid sick time per year (for salaried roles)

About the Company

DoorDash's mission is to empower local economies.
We are a technology and logistics company.
We are expanding from food delivery to all goods.
DoorDash is growing rapidly and constantly changing.
We support employees' happiness, healthiness, and overall well-being with comprehensive benefits and perks.

Equal Opportunity

We are committed to growing and empowering a more inclusive community.
We hire and cultivate diverse teams of people from all backgrounds, experiences, and perspectives.
No employee or applicant will face discrimination or harassment based on race, color, ancestry, national origin, religion, age, gender, marital/domestic partner status, sexual orientation, gender identity or expression, disability status, or veteran status.
We value a diverse workforce – people who identify as women, non-binary or gender non-conforming, LGBTQIA+, American Indian or Native Alaskan, Black or African American, Hispanic or Latinx, Native Hawaiian or Other Pacific Islander, differently-abled, caretakers and parents, and veterans are strongly encouraged to apply.
We will consider for employment any qualified applicant, including those with arrest and conviction records, in a manner consistent with applicable regulation.
If you need any accommodations, please inform your recruiting contact upon initial connection.