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About the Role

This role is a mixture of technical understanding, vision, partnership, and value-driven strategy, driving opportunities through the entire sales cycle from pipeline generation to closure. You will work with researchers, engineers, and solution strategists to help customers evolve their industry with AI and collaborate with business partners to support customers’ business transformation and growth.

Responsibilities

Manage key accounts, developing and executing strategies for a comprehensive account plan based on customers’ business priorities and growth opportunities.
Lead our enterprise prospects’ journeys from consideration to successful deployment.
Partner with solutions and research engineering to build and execute complex customer programs and projects.
Collaborate with business partners to generate opportunities, develop joint proposals, and support deployment, expanding customer value and business opportunities.
Own a consumption revenue target.
Manage consumption revenue forecasts.
Analyze key account metrics to create reports and provide insights to internal and external stakeholders.
Closely monitor the industry landscape (people, competitors, partners, etc.) to contribute to product roadmap and other corporate strategies.
Collaborate with solutions, marketing, communications, business operations, people operations, finance, product management, and engineering.
Support the recruitment and onboarding of other teammates.
Support the development of company culture.

Requirements

7+ years selling platform-as-a-service and/or software-as-a-service, or 7+ years of practical experience in customer business transformation.
Achieving revenue targets >$1M per year for more than 3 years.
Designing and executing complex deal strategies.
Supporting the growth of fast-growing, high-performance companies.
Working directly with c-level executives.
Communicating technical concepts to customers and internal stakeholders.
Leading high-visibility customer events (CAB, conferences, product launches, etc.).
Gathering, distilling, and processing complex market (industry, competitor, customer, prospect) intelligence.
Customer-centric: Motivated to deeply understand customer priorities and help them achieve their vision for using our models to improve their products and services.
Build strong relationships with executives and professionals across functions and serve as a trusted advisor.
Proactively engage customers through conversations, proposals, and follow-up, sustaining the quality and level of activity needed to deliver customer outcomes.
Build and grow through partnerships: Build trusted relationships with internal experts and business partners, combining their strengths to solve customers’ challenges.
Motivated to expand business through collaboration and proactively create new sales and growth opportunities.
Passion or deep curiosity in artificial intelligence.
Embrace the opportunity to help deploy technology in a way that benefits humanity.
Excited to educate customers on AI and how to plan for the future.
Are a builder: Excited to impact how the company operates and scales.
Passion is building strong systems and processes from the ground up and executing them with precision.
Excited by new challenges: The process of solving them invigorates you.
Bespoke issues requiring multidimensional knowledge excite you.
Willing to experiment with new solutions.
Are a strategist: Deeply understand go to market best practices and raise the bar for our organization.
Think and plan forward on the order of years and bring internal and external stakeholders along with your strategy.
Proficient in both Japanese and English.

Skills

Sales
Solutions
Support
Marketing
Partnerships
Technical understanding
Vision
Partnership
Value-driven strategy
Pipeline generation
Closure
Account management
Enterprise sales
Customer relationship management
Revenue forecasting
Market analysis
AI
Japanese language proficiency
English language proficiency

Location

Tokyo, Japan

Work Type

Hybrid

Experience Level

7+ years selling platform-as-a-service and/or software-as-a-service
7+ years of practical experience in customer business transformation
Achieving revenue targets >$1M per year for more than 3 years

Benefits

Relocation assistance

About the Company

OpenAI’s mission is to build safe artificial general intelligence (AGI) which benefits all of humanity.
OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity.
We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products.
AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity.
At OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared.
Join us in shaping the future of technology.

Equal Opportunity

We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic.
For additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement.
Background checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates.
For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information.
In addition, job duties require access to secure and protected information technology systems and related data security obligations.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link.