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About the Role
Shape the future direction of Cabin Crew through strategy, transformation, and data-driven decision making. This role is responsible for driving strategic analysis, workforce insights, and transformation initiatives for Qantas Cabin Crew and its approximately 7,000 employees.
Responsibilities
- Transform complex workforce, operational and commercial challenges into actionable strategic recommendations and outcomes.
- Support one of Qantas' largest frontline workforces.
- Drive strategic analysis, workforce insights and transformation initiatives.
- Combine data, research, strategic thinking, benchmarking and industry intelligence to deliver meaningful business outcomes.
- Support critical business decisions.
- Rapidly turn complexity into clarity.
- Build relationships across diverse stakeholder groups.
- Develop strategic frameworks and deliver insights that influence workforce and operational decision-making.
- Translate organizational strategy into meaningful programs of work that deliver long-term business outcomes.
- Interpret complex business, workforce and operational data to identify risks and opportunities.
- Translate insights into actionable recommendations.
- Lead strategic transformation projects or continuous improvement initiatives from opportunity identification and concept, through to implementation.
- Conduct advanced research, benchmarking and business analysis to identify opportunities and drive performance outcomes.
- Develop compelling business cases, strategic proposals and recommendations that influence investment and business decisions.
- Build relationships, navigate complexity, align competing priorities and collaborate across functions to drive Group-first outcomes.
- Provide clarity during periods of transformation and change.
- Leverage data, and insights, from emerging trends and technologies to drive informed decision-making, continuous improvement and commercial success.
Requirements
- Experience developing strategic frameworks and delivering insights that influence workforce and operational decision-making.
- Experience translating organizational strategy into meaningful programs of work that deliver long-term business outcomes.
- Strong analytical capability.
- Ability to interpret complex business, workforce and operational data to identify risks and opportunities.
- Ability to translate insights into actionable recommendations.
- Track record of leading strategic transformation projects or continuous improvement initiatives from opportunity identification and concept, through to implementation.
- Experience conducting advanced research, benchmarking and business analysis to identify opportunities and drive performance outcomes.
- Proven ability to develop compelling business cases, strategic proposals and recommendations that influence investment and business decisions.
- Exceptional stakeholder management skills.
- Ability to build relationships, navigate complexity, align competing priorities and collaborate across functions to drive Group-first outcomes.
- Understanding of workforce strategy, organisational change and the external factors shaping complex business environments.
- Ability to navigate ambiguity and provide clarity during periods of transformation and change.
- Passion for leveraging data, and insights, from emerging trends and technologies to drive informed decision-making, continuous improvement and commercial success.
Skills
- Strategic analysis
- Workforce insights
- Transformation initiatives
- Data-driven decision making
- Strategic thinking
- Benchmarking
- Industry intelligence
- Analytical rigour
- Relationship building
- Stakeholder management
- Workforce strategy
- Organisational change
- Data analysis
- Research
- Business analysis
- Business case development
- Strategic proposals
Location
- Mascot Campus in Sydney
Work Type
- Permanent
- Full time
Experience Level
- Senior Manager
Benefits
- Heavily discounted air travel within Australia and across the globe, both for you and your family and friends.
- Exclusive deals on accommodation and holidays.
- 18 weeks paid parental leave (plus superannuation payments on all paid and unpaid parental leave until your child turns 1).
- Additional purchased leave options for eligible employees.
- Discounts across shopping, food and wine, insurance, health and wellbeing, leisure and entertainment.
- Salary packaging program including motor vehicles, eligible portable electronic devices and professional memberships.
- Support for wellbeing, including mental health resources, an interactive wellbeing app, and tailored nutrition plans.
About the Company
- Founded in the Queensland outback in 1920, Qantas has grown to be Australia’s largest regional, domestic, and international airline.
- Qantas has a range of subsidiary businesses that support the overall operations of the Group.
- The Qantas Group’s main business is the transportation of customers and freight using two complementary airline brands — Qantas and Jetstar — operating regional, domestic, and international services.
Equal Opportunity
- Qantas is an equal opportunity employer committed to providing a working environment that embraces and values diversity and inclusion.
- If you have any support or access requirements, we encourage you to advise us at time of application.