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About the Role

This is a rare opportunity to build and lead one of the most critical capabilities in the bank. As Head of Data & Intelligence - Protect: Fraud & Financial Crime, you'll shape how Westpac anticipates, detects and responds to fraud, scams and financial crime threats across the Group. You'll create the strategic intelligence capability that helps keep customers, people, and the business safe by leading the vision, strategy, and execution of enterprise-wide intelligence, detection, and analytics capabilities. This highly visible leadership role involves partnering with senior executives to influence investment decisions, shape enterprise protection strategy, and deliver measurable improvements in fraud and financial crime resilience, championing a prevention-first mindset.

Responsibilities

Shape how Westpac anticipates, detects, and responds to fraud, scams, and financial crime threats.
Create the strategic intelligence capability to keep customers, people, and the business safe.
Lead the vision, strategy, and execution of enterprise-wide intelligence, detection, and analytics capabilities.
Provide early warning of threats, accelerate decision-making, and drive real-world risk disruption.
Connect signals, eliminate blind spots, and transform complex data into actionable intelligence.
Partner with senior executives to influence investment decisions and shape enterprise protection strategy.
Deliver measurable improvements in fraud and financial crime resilience.
Champion a prevention-first mindset to actively stop threats before they happen.

Requirements

Extensive executive leadership experience building and leading enterprise-scale data, intelligence, analytics, or financial crime capabilities.
Demonstrated success developing intelligence-led strategies that improve fraud, scam, and financial crime prevention, detection, and disruption outcomes.
Deep understanding of fraud, financial crime, cyber, and risk ecosystems, with the ability to connect signals across multiple domains to generate actionable insights.
Strong experience leveraging advanced analytics, AI, and emerging technologies to improve detection quality, speed of response, and operational effectiveness.
Proven ability to influence and align senior stakeholders across complex organizations, often without direct authority.
Experience operating within highly regulated environments with strong governance, risk, privacy, and compliance requirements.
Exceptional strategic thinking and decision-making capability, with the ability to translate complex threat landscapes into clear business priorities.
A track record of building high-performing teams and fostering a culture of collaboration, accountability, innovation, and responsible AI adoption.

Skills

Data
Intelligence
Analytics
Financial Crime
Fraud Prevention
Scam Prevention
Risk Management
Cyber Security
Advanced Analytics
Artificial Intelligence (AI)
Emerging Technologies
Strategic Thinking
Decision Making
Team Leadership
Collaboration
Accountability
Innovation
Responsible AI Adoption

Location

Group

Work Type

Full-time

Experience Level

Executive Leadership

Benefits

Special offers on banking products
Discounts from top brands
Generous employee-only mortgage rates
Flexible work arrangements
Variety of leave options (Culture, Lifestyle, Wellbeing)
Tailored learning and development opportunities
Opportunities to give back to the Community through volunteering initiatives

About the Company

Westpac is obsessed with becoming its customers' #1 banking partner for life.
Westpac is committed to being the best place to work in the country.

Equal Opportunity

Westpac is committed to creating a supportive and inclusive community.
Westpac welcomes everyone – no matter their age, gender, background, or abilities.
Westpac provides additional support to welcome veterans, Indigenous Australians, and the neurodiverse community.
Adjustments can be made during the recruitment process.