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About the Role

We are seeking a Business Operations Associate to manage and enhance the systems within a rapidly expanding creative studio. This role involves close collaboration with leadership across various departments, including recruiting, people operations, finance, and internal systems. The associate will manage daily workflows and contribute to process improvements as the company scales.

Responsibilities

• Own recruiting operations, including maintaining hiring plans, coordinating with recruiters, scheduling interviews, tracking candidates, collecting feedback, and keeping searches moving
• Manage employee onboarding and offboarding, including documentation, account setup, software access, equipment coordination, and internal workflows
• Administer internal tools and systems including Google Workspace, Slack, Figma, GitHub, Asana, and other platforms
• Own client invoicing operations, including preparing invoices, tracking receivables, following up on outstanding payments, and escalating issues when needed
• Coordinate vendor onboarding, payment requests, insurance documentation, contracts, DocuSign workflows, and other business operations
• Build and maintain SOPs, trackers, dashboards, and internal documentation
• Help execute company-wide initiatives and process improvements
• Identify opportunities to automate repetitive work and make our internal systems more efficient
• Jump into new operational problems as they come up and help figure out how to solve them

Requirements

• 0 to 2 years of work experience
• Startup, high-growth, or builder experience is a strong plus
• Thrive in a high-performance environment with an exceptionally high bar for quality and execution
• Take ownership of outcomes from start to finish and consistently follow through
• Exceptionally organized, disciplined, and detail-oriented
• Communicate clearly and professionally, both written and verbally
• Proactive and comfortable figuring things out without having every step defined
• Move quickly, prioritize well, and bring a strong sense of urgency to getting things done
• Experience at a startup, creative agency, studio, or other fast-growing company
• Familiarity with tools like Google Workspace, Slack, Monday, Asana, an ATS, or accounting/invoicing platforms
• Experience building automations or using AI tools to improve workflows

Skills

• Google Workspace
• Slack
• Figma
• GitHub
• Asana
• DocuSign
• Monday
• ATS
• AI tools

Location

• United States

Work Type

• Remote

Experience Level

• 0-2 years

Benefits

• Healthcare coverage
• PTO
• Company holidays

About the Company

• Nen Creative partners with tech startups to launch bold ideas into the world, creating the brands and stories that fuel their growth.
• Since 2022, we've partnered with some of the world's top founders and institutions, including Amazon, Andreessen Horowitz, Cursor, Mercor, Listen Labs, Tech Week, Cartesia, and many more.
• We're growing quickly and looking for ambitious people who want to help build the company alongside us.