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About the Role

XVIII ABC Hub and Spoke MTCs provide individual and collective training on Army Mission Command Systems. As a Network Operations Specialist II, you will tailor cutting-edge solutions to unique customer requirements, making meaningful contributions to challenging projects and growing a rewarding career.

Responsibilities

• Monitors and responds to hardware and software problems utilizing a variety of hardware and software testing tools and techniques.
• Installs and configures network hardware and software.
• Provides network troubleshooting and support.
• Provides technical support and training for end-users.
• Exercises network protocols, architectures, and security measures like VPN and IDS/IPS.
• Ensures the cybersecurity Risk Management process and appropriate operational security posture is maintained and documented for the MTC Type Training Enclaves and MTC Training Exercise Network.
• Backs up file server data/disks.
• Provides minor to moderately complex server maintenance.
• Maintains current knowledge of relevant technology as assigned.
• Understands the OSI model for troubleshooting, layer 1 and 2 virtualization.
• Safeguards the network against unauthorized infiltration, modification, destruction, or disclosure.
• May serve as a task or team lead.
• Participates in special projects and performs additional duties as required to support customer requirements.

Requirements

• BA/BS in a Computer Science or related technical discipline, or the equivalent combination of education, technical certifications or training/work experience.
• 3+ years of relevant experience.
• Military and MTC experience preferred.
• Secret security clearance required to start.
• Knowledge of the principles, methods, and techniques used in network troubleshooting and support.
• Knowledge of routers, switches, patch panels, concentrators, associated terminals, and related network hardware and software.
• Knowledge of desktop operating systems and applications.
• General knowledge and diagnostic abilities to solve network technical problems associated with maintaining a large training complex network.
• Strong written and verbal communication skills.
• Ability to work both independently and in a team environment.
• Well-versed in general system administration and networking principles including operating system configuration for Windows 11 and Windows 2022 Server, and Linux systems.
• Experienced with analyzing network security architectures and creating network design diagrams that provide port, protocol, and service details.
• Experience with DoD and US Army IAVM tracking and reporting.
• Experience with the implementation of network Cybersecurity Best Practices and formulating remediation guidance for supported platforms.
• Knowledge of Cisco IOS, IOS-XE, and NX-OS; dynamic routing; fiber and module operations, GRE tunnel configuration, VLANS and trunking.
• Baseline Certification - CompTIA Security+, IAW DoD 8570.01-M required.
• Computing Environment Certification IAW DoD 8570.01-m required, IAT level II.
• US Citizenship Required: Yes
• Clearance Level Must Currently Possess: Secret
• Clearance Level Must Be Able to Obtain: Secret

Skills

• Network Configurations
• Network Infrastructures
• Operating Systems (OS)
• Security Clearances
• Technical Support
• VPN
• IDS/IPS
• Windows 11
• Windows 2022 Server
• Linux systems
• Cisco IOS
• IOS-XE
• NX-OS
• Dynamic routing
• Fiber and module operations
• GRE tunnel configuration
• VLANS
• Trunking

Location

• On Customer Site: Fort Drum MTC
• USA NY Fort Drum

Work Type

• Onsite
• Full-time

Experience Level

• 3+ years of related experience
• Network Operations Specialist II

Education Level

• BA/BS in a Computer Science or related technical discipline, or the equivalent combination of education, technical certifications or training/work experience

Salary/Compensations

• $57,824 - $72,450

Benefits

• Medical plan options
• Health Savings Accounts
• Dental plan options
• Vision plan
• 401(k) plan offering the ability to contribute both pre and post-tax dollars up to the IRS annual limits and receive a company match
• Full flex work weeks where possible
• Variety of paid time off plans, including vacation, sick and personal time, holidays, paid parental, military, bereavement and jury duty leave
• Short and long-term disability benefits
• Life insurance
• Accidental death and dismemberment insurance
• Personal accident insurance
• Critical illness insurance
• Business travel and accident insurance

About the Company

• GDIT is a global technology and professional services company that delivers technology solutions and mission services to every major agency across the U.S. government, defense and intelligence community.
• Our 26,000 experts extract the power of technology to create immediate value and deliver solutions at the edge of innovation.
• We operate across 50+ countries worldwide, offering leading mission-ready capabilities in AI, cloud, cyber and software development.

Equal Opportunity

• Equal Opportunity Employer / Individuals with Disabilities / Protected Veterans