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About the Role
The Head of Legal Operations & Chief of Staff is a strategic and operational leadership role serving as the operational proxy to the Chief Legal Officer (CLO) while directly leading and managing the Legal Operations function. This role bridges legal practice and corporate functional areas, drives vendor and budget efficiency, leads legal technology and AI use cases, and streamlines cross-functional workflows to scale Okta's global legal operations in a high-velocity environment. The role also serves as a key driver of company and department initiatives and culture, aiming to create an environment where employees and business partners can achieve more, understand business strategy and operations, and feel a greater sense of impact and company ownership.
Responsibilities
- Serve as trusted proxy and advisor to the CLO in executive forums and key decision-making bodies.
- Connect leadership across Legal Department specialties to ensure legal programs align directly with business goals.
- Connect with chiefs of staff and leadership across all company departments to ensure legal strategy and budgets align directly with business goals.
- Lead high-impact, cross-functional legal and corporate programs from design through execution.
- Direct and scale enterprise-wide Legal Operations infrastructure, intake models, and workflow automation.
- Oversee evaluation and rollout of legal technology stacks (CLM, e-Billing, entity management) and incorporate practical AI tools into daily workflows.
- Establish legal KPIs and operational dashboards to track team performance, turnaround times, and department ROI.
- Direct outside counsel guidelines, fee negotiations, billing compliance, and alternative fee arrangements.
- Manage global Legal Department operating budgets and external legal spend in partnership with Finance and the legal leadership team.
- Lead frictionless workflow redesign between Legal and key cross-functional partners (Sales, Finance, Security, Product).
- Lead QBRs, annual planning, and resource allocation across the global Legal organization.
Requirements
- 10+ years in legal operations, chief of staff, or strategic legal/business operations within a high-growth tech environment.
- Proven success scaling legal operations, implementing CLM/e-Billing and AI enabled tech, creating and improving legal department processes and managing outside counsel spend.
- Strong background managing departmental budgets, vendor negotiations, and data-driven reporting.
- Ability to partner effectively with C-suite leadership and influence cross-functional teams, as well as manage cross functional teams.
Skills
- Google Workspace
- MS Office
- Enterprise project management platforms
Location
- San Francisco Bay Area
Work Type
- Hybrid
Experience Level
- 10+ years
Education Level
- Bachelor’s degree required
- JD or MBA strongly preferred
Salary/Compensations
- $238,000—$327,000 USD
Benefits
- Equity (where applicable)
- Bonus
- Health, dental and vision insurance
- 401(k)
- Flexible spending account
- Paid leave (including PTO and parental leave)
About the Company
- Secure Every Identity, from AI to Human
- Identity is the key to unlocking the potential of AI. Okta secures AI by building the trusted, neutral infrastructure that enables organizations to safely embrace this new era.
- This work requires a relentless drive to solve complex challenges with real-world stakes.
- We are looking for builders and owners who operate with speed and urgency and execute with excellence.
- This is an opportunity to do career-defining work. We're all in on this mission. If you are too, let's talk.
- Supporting Your Well-Being
- Driving Social Impact
- Developing Talent and Fostering Connection + Community
- We are intentional about connection. Our global community, spanning over 20 offices worldwide, is united by a drive to innovate.
- Your journey begins with an immersive, in-person onboarding experience designed to accelerate your impact and connect you to our mission and team from day one.
Equal Opportunity
- Okta is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, ancestry, marital status, age, physical or mental disability, or status as a protected veteran. We also consider for employment qualified applicants with arrest and convictions records, consistent with applicable laws.
- If reasonable accommodation is needed to complete any part of the job application, interview process, or onboarding please use this Form to request an accommodation.
- Notice for New York City Applicants & Employees: Okta may use Automated Employment Decision Tools (AEDT), as defined by New York City Local Law 144, that use artificial intelligence, machine learning, or other automated processes to assist in our recruitment and hiring process. In accordance with NYC Local Law 144, if you are an applicant or employee residing in New York City, please click here to view our full NYC AEDT Notice.