Network Computer Support Technician at General Dynamics Information Technology | NY, US | Rezi

Network Computer Support Technician at General Dynamics Information Technology

Network Computer Support Technician

General Dynamics Information Technology · NY, US

Yesterday

Network Computer Support Technician

General Dynamics Information Technology · NY, US

a day ago
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About the Role

GDIT is looking for a Network Computer Support Technician in Rome, NY, who holds an active DOW Secret Clearance. This role involves Tier 1 maintenance of ADCS systems and subsystems, performing preventive and corrective maintenance, and monitoring on-site and remote locations.

Responsibilities

  • Terminate ADCS circuits activated at the node point-of-presence (POP).
  • Report failures to the on-site government contract representative no later than the start of the next duty day.
  • Coordinate system downtime requirements with CAOC/ADS “Comm Focal Point (CFP)”.
  • Monitoring the on-site and remote locations.
  • Perform additions, changes, and relocations of ADCS equipment.
  • Performs a range of technical tasks and provides site support.
  • Modifies, moves, and installs a range of new equipment.
  • Troubleshoots a range of hardware and software problems and interconnectivity issues.
  • Operations and maintenance of communications/computer systems and networks.
  • Installs communications/computer systems in accordance with the respective installation spec.
  • Troubleshooting and support of communications systems/networks.
  • End-user support and training on communications systems/networks.
  • Administer network/cyber security policies and procedures.
  • Maintains current knowledge of relevant technology as assigned.
  • Participates in special projects as required.
  • Focused on identifying customer needs and maintaining customer satisfaction.
  • Perform assigned additional duties (Vehicle Monitor, Local Records Maintenance, Site Safety representative, etc.) if/when selected.

Requirements

  • Must have an active Secret Level security clearance
  • Must hold active CompTIA IAT 8570 Level II/8140 compliant (i.e.: Security+CE, Network+) certification or higher
  • Must have AA/AS and 1-3 years’ experience; or equivalent
  • Must be onsite in Rome, NY
  • US Citizenship Required: Yes

Skills

  • Communication
  • Customer Service
  • Network Administration
  • Switches (Inactive)
  • Troubleshooting
  • Cisco system support/maintenance
  • VMware ESXi system support/maintenance
  • Active Directory
  • Windows Server 2019
  • HBSS
  • ACAS
  • SQL
  • SolarWinds
  • Splunk

Location

  • Rome, NY
  • USA NY Rome

Work Type

  • Onsite
  • Regular
  • 40 hours/week

Experience Level

  • 3 + years of related experience
  • 1-3 years’ experience

Education Level

  • AA/AS

Salary/Compensations

  • $26.83 - $34.11 per hour

Benefits

  • Medical plan options
  • Health Savings Accounts
  • Dental plan options
  • Vision plan
  • 401(k) plan with company match
  • Full flex work weeks where possible
  • Paid time off plans (vacation, sick, personal)
  • Holidays
  • Paid parental leave
  • Military leave
  • Bereavement leave
  • Jury duty leave
  • Short-term disability benefits
  • Long-term disability benefits
  • Life insurance
  • Accidental death and dismemberment insurance
  • Personal accident insurance
  • Critical illness insurance
  • Business travel and accident insurance

About the Company

  • We are GDIT. We stay at the forefront of innovation to solve complex technical challenges.
  • GDIT is your place. Make it your own by discovering new ways to securely and expertly apply the latest technology.
  • We are GDIT. A global technology and professional services company that delivers technology solutions and mission services to every major agency across the U.S. government, defense and intelligence community.
  • Our 26,000 experts extract the power of technology to create immediate value and deliver solutions at the edge of innovation.
  • We operate across 50+ countries worldwide, offering leading mission-ready capabilities in AI, cloud, cyber and software development.

Equal Opportunity

  • Equal Opportunity Employer / Individuals with Disabilities / Protected Veterans