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About the Role

We are looking for a Renewals Manager to be the post-sales quarterback for our corporate customers. This role is responsible for renewing and generating expansion opportunities, working with Sigma colleagues to maximize customer value and grow their business.

Responsibilities

• Develop professional and personal relationships with key stakeholders within each customer account.
• Partner with Customer Success to minimize attrition, identify growth opportunities, drive adoption, and increase usage.
• Work with customers to create a strategy for achieving goals and assist Customer Success with removing barriers to business growth.
• Collaborate closely with internal stakeholders such as Product, Engineering, and Alliances.
• Communicate feedback and insights to the business to improve product and customer experience.
• Serve as an advocate for our customers and set appropriate expectations.
• Leverage data to effectively guide meaningful customer conversations.
• Facilitate business reviews to accomplish goals and opportunities.
• Help identify opportunities for improvement in existing processes.

Requirements

• 2+ years working in a Renewals / Customer Success role.
• Ability to react and adapt to potential rapid shifts in priorities and organizational policies.
• Strong negotiation and objection handling skills that allow for value-based contract negotiations.
• Strong process management and detail-oriented skills.
• Strong customer management skills, including soft skills.

Location

• SF
• NYC
• London
• Sydney

Work Type

• On-site
• Full-time

Salary/Compensations

• $100k - $120k annually

Benefits

• Equity
• Generous health benefits
• Flexible time off policy
• Paid bonding time for all new parents
• Traditional and Roth 401k
• Commuter and FSA benefits
• Lunch Program
• Dog friendly office

About the Company

• Sigma is the AI Apps and agentic analytics platform built on the cloud data warehouse.
• Business and technical teams use Sigma to explore live data, build intelligent applications, and automate critical workflows all without moving data or breaking governance.
• Sigma supports a spreadsheet interface, SQL, Python, and native AI in a single governed workspace, giving every team the speed to act and IT the control to scale.
• Sigma is trusted by more than 2,000 customers, including AMD, Duolingo, Colgate-Palmolive, and JPMorgan Chase.
• Sigma announced its $80M in Series E financing in May 2026.
• The round was led by Princeville Capital, with new strategic investors Databricks Ventures, ServiceNow Ventures, and Workday Ventures participating alongside returning investors Altimeter Capital, Avenir Growth Capital, D1 Capital Partners, K5 Global, NewView Capital, Spark Capital, Sutter Hill Ventures, and XN.
• This milestone follows Sigma reaching $200M in annual recurring revenue in April 2026, with more than 100% year-over-year growth and 1.1 million new active users added in the latest fiscal year.

Equal Opportunity

• Sigma is an equal opportunity employer.
• We are committed to building a smart and strong team regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender, gender identity or expression, veteran, or any other protected status.
• We look forward to learning how your experience can enable all of us to grow.