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About the Role

Reporting to the Store Manager, the Key Holder strategically manages and promotes sales culture within a Retail environment to achieve or exceed sales, KPIs, and profitability goals through short- and long-term planning and expense control. They guarantee consistently high customer experience within the Store per Psycho Bunny’s core values and service standards.

Responsibilities

• Build a delighted and loyal customer base through engagement, conversion, and capturing customers' phone numbers and e-mail addresses.
• Assist with the recruitment, training, development, and succession of high-performing, results-driven Team Members.
• Maintain own and Store Team Members' level of Product Knowledge and ability to communicate it to customers.
• Control payroll and manage service-driven scheduling to maintain a profitable location while maintaining high service levels.
• Analyze customer profiles, buying trends, and competitive information to impact and drive business.
• Manage and monitor Loss Prevention.
• Achieve or exceed all Inventory and Shrink goals; oversee and manage Physical Inventory.
• Execute and process merchandise, both incoming and outgoing (Transfers).
• Communicate merchandise opportunities to the store manager.
• Ensure execution and maintenance of all Visual Directives and guarantee the visual presentation of the Store meets or exceeds Psycho Bunny’s standards.
• Execute all requirements concerning OSHA to maintain a safe and compliant working atmosphere.
• Assist with all other duties as required by the store manager.
• Work collaboratively with all other Psycho Bunny team members to achieve goals.

Requirements

• 1-year minimum retail management experience
• Must be able to work a flexible schedule, including nights, weekends, and holidays.

Skills

• Strong communication skills
• Ability to foster a customer-focused selling culture

Location

• Yorkdale Shopping Center

Work Type

• On-site
• Full-time

Experience Level

• Retail management experience

Salary/Compensations

• The salary will be determined based on your work location, knowledge, skills, and competencies.

Benefits

• Discount on products
• Room to grow in a rapidly expanding brand

About the Company

• Psycho Bunny is a rebellious refined clothing brand turning heads with its premium quality, vibrant style, and unmistakable logo.
• With over 200 points of sale worldwide, Psycho Bunny is redefining bold standards in retail.

Equal Opportunity

• Psycho Bunny is dedicated to growing its diverse and inclusive workforce.
• Psycho Bunny is an Equal Employment Opportunity employer committed to building a diverse and equitable workplace, and inclusive environment for all existing and potential employees.
• Employment decisions are based on candidate qualifications and business need, not race, color, ancestry, place of origin, age, sex (including pregnancy), gender identity or expression, sexual orientation, political belief, religion, creed, marital or family status, medical condition, genetic information, physical or mental disability, military or veteran status, prior criminal conviction or any other protected class in accordance with federal, state or provincial and local laws and ordinances.
• Accommodations will be provided as requested by candidates taking part in all aspects of the selection process.