SUPPORT BROKER at Citizen Advocates, Inc. | Malone, NY, US | Rezi

SUPPORT BROKER at Citizen Advocates, Inc.

SUPPORT BROKER

Citizen Advocates, Inc. · Malone, NY, US

2 days ago

SUPPORT BROKER

Citizen Advocates, Inc. · Malone, NY, US

2 days ago
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About the Role

This role involves working closely with participants and their support teams to manage self-directed budgets and plans, ensuring compliance with regulations and promoting participant independence.

Responsibilities

  • Works in close collaboration with the Participant, his/her Circle of Support, Fiscal Intermediary, Care Manager, Support Staff, Voluntary Providers, and others to execute the Self-Directed Budget.
  • Maintains professional communication with all team members and replies promptly.
  • Attends 2 mandatory meetings per Participant, per budget year, and additional meetings as needed.
  • Develops the Participant’s budget reflecting his or her wants and needs in a timely manner, making changes as requested by the Participant.
  • Assists the Participant to develop a comprehensive Self-Direction Plan consistent with his/her Life Plan.
  • Provides education and training to the Self-Directed Participant and their planning team in implementing the Self-Direction Plan, according to Medicaid and New York State standards and regulations.
  • Monitors the expenditure report provided by the Fiscal Intermediary monthly to ensure spending does not exceed the allocated budget.
  • Educates and trains each Participant to the highest degree possible about their Self-Direction Plan.
  • Encourages Participants to assume as much responsibility as possible for their services.
  • Assists Participants with submitting documentation timely.
  • Follows all regulations and agency policies and procedures regarding incident reporting.
  • Completes initial broker training and maintains certification annually.
  • Completes 12 hours of required training per year.
  • Attends any other trainings as requested by the Self-Direction Manager.
  • Attends required Broker Institute Training to receive certification in Brokerage.
  • Submits to OPWDD for annual recertification in a timely manner.
  • Tracks individualized training records and retains them as needed.
  • Attends the Participant’s Life Plan reviews and assists Participants in reviewing and updating their Life Plan as requested.
  • Follows all regulations regarding paperwork review, completion, and distribution.
  • Ensures that the Life Plan and Staff Action Plan directly relate to the Participant’s needs.
  • Ensures appropriate safeguards are in place.
  • Ensures all deadlines are met in a timely manner.
  • Ensures Life Plan and Staff Action Plans are reviewed at a minimum, twice annually.
  • Works closely with the Participant and team to ensure HCBS Waiver status is maintained.
  • Works in collaboration with Self-Directed Participant’s Fiscal Intermediary of choice.
  • Establishes with outside Fiscal Intermediary agencies as needed.
  • Attends required agency trainings as requested by outside Fiscal Intermediaries.
  • Provides required Broker Trainings to Fiscal Intermediary for their records.
  • Maintains a professional relationship and positive communication.
  • Maintains Caseload and Broker billable hours as outlined by Self-Direction Manager.
  • Tracks billable hours in electronic software to ensure required monthly billable hours are met.
  • Processes broker billing in a timely manner.
  • Submits broker billing according to Fiscal Intermediaries preference.
  • Ensures Fiscal Intermediaries process payment by practicing good communication and timely submission.
  • Creates billable entries in Citizen Advocates electronic software.

Requirements

  • Completes initial broker training and maintains certification annually.
  • Completes 12 hours of required training per year.
  • Attends required Broker Institute Training to receive certification in Brokerage.
  • Submits to OPWDD for annual recertification in a timely manner.
  • Tracks individualized training records and retains them as needed.
  • Follows all regulations regarding paperwork review, completion, and distribution.
  • Ensures that the Life Plan and Staff Action Plan directly relate to the Participant’s needs.
  • Ensures appropriate safeguards are in place.
  • Ensures all deadlines are met in a timely manner.
  • Ensures Life Plan and Staff Action Plans are reviewed, at minimum, twice annually.
  • Works closely with the Participant and team to ensure HCBS Waiver status is maintained.
  • Works in collaboration with Self-Directed Participant’s Fiscal Intermediary of choice.
  • Establishes with outside Fiscal Intermediary agencies, as needed.
  • Attends required agency trainings as requested by outside Fiscal Intermediaries.
  • Provides required Broker Trainings to Fiscal Intermediary for their records.
  • Maintains a professional relationship and positive communication.
  • Maintains Caseload and Broker billable hours as outlined by Self-Direction Manager.
  • Tracks billable hours in electronic software to ensure required monthly billable hours are met.
  • Processes broker billing in a timely manner.
  • Submits broker billing according to Fiscal Intermediaries preference.
  • Ensures Fiscal Intermediaries process payment by practicing good communication and timely submission.
  • Creates billable entries in Citizen Advocates electronic software.

Skills

  • Excellent communication skills
  • Excellent computer skills

Location

  • Creighton Road - Malone, NY 12953

Work Type

  • Full Time
  • 40 hour a week position
  • Monday through Friday
  • Hours of work: 8:00 a.m. to 4:30 p.m.
  • Hours and schedules may vary
  • Travel to Participant’s choice of meeting locations could be necessary
  • Occasional travel to trainings

Experience Level

  • One year experience in a Human Service position

Education Level

  • Associate’s Degree in Human Services or Business/Accounting

Salary/Compensations

  • $17.00 - $22.00 Hourly

Benefits

  • Mileage will be reimbursed at agency rate.