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About the Role

As a Lead Full-Stack Engineer, you will play a key role in shaping and evolving New York Life's enterprise AI platform while building scalable agentic AI solutions that drive business transformation. You will collaborate closely with business stakeholders to lead technical initiatives, shape architecture decisions, and mentor engineers, while remaining highly hands-on in the design, development, deployment, and operation of production AI systems.

Responsibilities

Lead the design and implementation of enterprise AI platform capabilities, including agent runtimes, lifecycle services, orchestration frameworks, memory services, governance systems, and developer tooling.
Build and deliver complex agentic AI solutions using multi-agent architectures, knowledge systems, planning frameworks, and enterprise integrations.
Architect enterprise retrieval and knowledge management capabilities using RAG, knowledge graphs, semantic search, embeddings, and advanced retrieval approaches.
Design scalable cloud-native AI infrastructure using Google Cloud Platform, Kubernetes, Infrastructure as Code, observability frameworks, and enterprise identity services.
Lead implementation of MLOps and LLMOps practices including deployment, evaluation, monitoring, governance, cost optimization, and production operations.
Partner with architecture, security, legal, risk, and business stakeholders to ensure solutions meet enterprise standards.
Drive engineering excellence through architecture reviews, reusable frameworks, technical mentorship, and operational best practices.
Champion AI-assisted software engineering and help establish engineering patterns that accelerate delivery and quality.

Requirements

5-8+ years of software engineering experience.
Strong experience building enterprise platforms, cloud-native systems, or distributed applications.
Hands-on expertise with generative AI technologies, agentic architectures, RAG, memory systems, retrieval solutions, and enterprise AI applications.
Experience implementing MLOps and LLMOps capabilities in production environments.
Strong cloud engineering experience with Google Cloud Platform, Kubernetes, CI/CD, Infrastructure as Code, and observability tooling.
Proven ability to lead complex technical projects and influence architecture decisions.
Experience mentoring engineers and driving engineering best practices.

Skills

Generative AI
Agentic architectures
RAG
Memory systems
Retrieval solutions
Enterprise AI applications
MLOps
LLMOps
Google Cloud Platform
Kubernetes
CI/CD
Infrastructure as Code
Observability tooling
Knowledge graphs
Semantic search
Embeddings

Location

Hybrid

Work Type

Hybrid - 3 days per week

Experience Level

Lead
5-8+ years

Salary/Compensations

$124,000-$177,000

Benefits

Leave programs
Adoption assistance
Student loan repayment programs

About the Company

At New York Life, our 180-year legacy of purpose and integrity fuels our future. As we evolve into a more technology-, data-, and AI-enabled organization, we remain grounded in the values that drive lasting impact.
Our diverse business portfolio creates opportunities to make a difference across industries and communities—inviting bold thinking, collaborative problem-solving, and purpose-driven innovation. Here, you’ll find the rare balance of long-standing stability and forward momentum, supported by an inclusive team that honors tradition while embracing progress.
As a Fortune 100 mutual company, we offer a place to grow your skills, contribute to meaningful work, and deliver solutions that matter. Your ideas drive what’s next, and your growth powers it.
New York Life is committed to improving local communities through a culture of employee giving and volunteerism, supported by the Foundation.
We're proud that due to our mutuality, we operate in the best interests of our policy owners.
To learn more about career opportunities at New York Life, please visit the Careers page of www.NewYorkLife.com.

Equal Opportunity

At New York Life, fostering an inclusive workplace is fundamental to who we are and how we serve our communities. We have a longstanding commitment to creating an environment where individuals can contribute their best and succeed together. This foundation is rooted in our core values of humanity and integrity, ensuring that every employee feels valued and supported. By embracing a broad range of perspectives and experiences, we achieve greater success and fulfill our promise of providing financial security and peace of mind to families across all communities.
Recognized as one of Fortune’s World’s Most Admired Companies, New York Life is committed to improving local communities through a culture of employee giving and volunteerism, supported by the Foundation.