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About the Role

New York Life is seeking an experienced Site Reliability Engineer (SRE) to join the Cloud Platform Engineering Team. This role will provide technical leadership and day-to-day management for multi-cloud solution delivery (AWS, GCP, Azure), partnering with application teams, architects, security, operations, and business stakeholders to design, deliver, and continuously improve secure, scalable, reliable, and cost-effective solutions on AWS. The goal is to shift from non-standard artifacts to standard platform patterns offering full-stack deployment of infrastructure with minimal intervention from application development teams.

Responsibilities

Support our Cloud Business Office by facilitating Well Architected reviews for new cloud deployments or cloud migration candidates.
Lead the design and delivery of repeatable, reliable cloud solutions using Terraform, GitHub, and related automation tools.
Develop and deploy full stack patterns to support ongoing application development, data platform capabilities, and AI services (RAG & Agentic).
Partner with application and product teams to assess requirements, recommend AWS architecture patterns, and support successful cloud implementations.
Support the onboarding and lifecycle management of cloud services by producing standard IaC/Terraform Modules.
Define and mature SRE practices, including SLO/SLI frameworks and error-budget governance.
Design and implement automation solutions using Java, JavaScript, APIs, SQL, and Terraform.
Deliver application-level fixes and enhancements through disciplined software engineering.
Focus on key reliability and performance indicators: uptime, system throughput, system output, and download rate/application load speed.
Lead the shift from non-standard application platforms to standard software artifacts integrated into CI/CD pipelines, creating reusable patterns and reducing repetitive configuration and coding tasks.
Review cloud platform designs, operational issues, and delivery risks; provide practical recommendations and follow-through to resolution.
Advise teams on cloud cost optimization, resource utilization, governance, and platform standards.
Maintain detailed records of issues, actions taken, and outcomes to support continuous improvement efforts.
Work closely with other IT teams and external vendors to resolve complex issues and implement solutions.
Identify opportunities to improve support processes and implement best practices to enhance overall efficiency.
Provide training and guidance to IT staff on network and platform support techniques and best practices.

Requirements

8+ years of overall IT, infrastructure, platform engineering, or cloud engineering experience.
5+ years of experience with AWS cloud platforms and services.
3+ years of experience designing, automating, and operating scalable, secure, and highly available cloud solutions.
Ability to produce production grade IaC and perform code reviews.
Demonstrated ability to lead, mentor, and coordinate engineers or technical contributors in a matrixed environment.
Strong business and technical acumen with the ability to influence decisions, manage tradeoffs, and communicate with leadership.
Strong facilitation, planning, and execution skills for cross-functional workshops, technical reviews, and delivery initiatives.
Solid understanding of SDLC, DevOps, change management, incident response, and production operations practices.
Ability to work directly with business stakeholders, architects, security teams, product owners, and engineering teams to translate needs into practical cloud solutions.
AWS Solutions Architect, AWS SysOps Administrator, AWS DevOps Engineer, or equivalent AWS certification preferred.

Skills

Terraform
GitHub
Java
JavaScript
APIs
SQL
Python
PowerShell
.NET
C#
Kubernetes
Amazon EKS
CI/CD pipelines
Observability tools
Cloud governance
Landing zones
Identity and access management
Networking
Compute
Storage
Security control patterns
CloudFormation
AWS CDK
GitHub Actions
Jfrog Artifactory
Harness
Compute
Network
Storage
DNS
Load balancing
Encryption
Logging
Monitoring
Software engineering
Application modernization
Resiliency
Developer experience
Cloud cost management
FinOps practices
Compliance requirements
Risk-based decision making

Location

Hybrid

Work Type

Hybrid - 3 days per quarter

Experience Level

8+ years of overall IT, infrastructure, platform engineering, or cloud engineering experience
5+ years of experience with AWS cloud platforms and services
3+ years of experience designing, automating, and operating scalable, secure, and highly available cloud solutions

Salary/Compensations

$147,500-$211,000

Benefits

Full package of benefits for employees
Unique offerings for a modern workforce
Leave programs
Adoption assistance
Student loan repayment programs

About the Company

At New York Life, our 180-year legacy of purpose and integrity fuels our future.
As we evolve into a more technology-, data-, and AI-enabled organization, we remain grounded in the values that drive lasting impact.
Our diverse business portfolio creates opportunities to make a difference across industries and communities—inviting bold thinking, collaborative problem-solving, and purpose-driven innovation.
Here, you’ll find the rare balance of long-standing stability and forward momentum, supported by an inclusive team that honors tradition while embracing progress.
As a Fortune 100 mutual company, we offer a place to grow your skills, contribute to meaningful work, and deliver solutions that matter.
Your ideas drive what’s next, and your growth powers it.
Recognized as one of Fortune’s World’s Most Admired Companies, New York Life is committed to improving local communities through a culture of employee giving and volunteerism, supported by the Foundation.
We're proud that due to our mutuality, we operate in the best interests of our policy owners.

Equal Opportunity

At New York Life, fostering an inclusive workplace is fundamental to who we are and how we serve our communities.
We have a longstanding commitment to creating an environment where individuals can contribute their best and succeed together.
This foundation is rooted in our core values of humanity and integrity, ensuring that every employee feels valued and supported.
By embracing a broad range of perspectives and experiences, we achieve greater success and fulfill our promise of providing financial security and peace of mind to families across all communities.
Click here to learn more about New York Life’s leadership in this space.