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About the Role

The General Manager is responsible for all aspects of hotel operations, utilizing leadership and strategic planning to maximize operations and guest satisfaction. This role involves leading staff by example, embodying company culture and values, and fostering an environment of teamwork, morale, and retention.

Responsibilities

• Monitor the full range of operations and financial performance of the hotel while providing operational guidance to leaders and team members.
• Ensure the financial success of the hotel by managing expenses, controlling labor costs, and assuming overall responsibility for revenue management.
• Confer with administrative personnel to review activity, operating and sales reports to determine changes in programs and/or operations.
• Seek out critical information on market trends, segment behavior, and other data to make informed decisions.
• Develop and supervise programs that promote a positive work environment for all associates while ensuring compliance with employment-related laws and regulations.
• Assure regular repair, upkeep, and overall general maintenance of the hotel and provide a system of ongoing maintenance of facilities and equipment.
• Ensure all hotel policies and procedures are fully implemented in all departments, including safety and emergency guidelines.

Requirements

• Bachelor's degree in Business Management, Hotel Management, or equivalent experience.
• Minimum of five years varied management experience in the hotel industry.
• Fluently speak, read, and understand English.
• Familiarity with OSHA, local Department of Health regulations, and relevant current laws governing the handling of hazardous substances.
• Ability to work varying schedules including nights, weekends, and holidays.
• Ability to stand/walk more than half the time.
• Ability to carry/lift up to 25 pounds.
• Ability to bend/twist.
• Ability to climb stairs.

Work Type

• Full-time

Experience Level

• 5+ years management experience in the hotel industry

Education Level

• Bachelor's degree in Business Management, Hotel Management, or equivalent experience

Salary/Compensations

• Excellent pay

Benefits

• Hotel discounts
• F&B discounts

About the Company

• An anything-but-standard growing hotel company.