On Call Incident Response at Lifestyle Solutions | AU | Rezi

On Call Incident Response at Lifestyle Solutions

On Call Incident Response

Lifestyle Solutions · AU

Yesterday

On Call Incident Response

Lifestyle Solutions · AU

2 days ago
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About the Role

Support children and young people in Out-of-Home Care by embedding trauma-informed, culturally safe practices and ensuring compliance with standards and legislation. This role involves an 8-hour shift pattern between 5pm and 7am, Wednesdays to Sundays.

Responsibilities

  • Conduct visits to services to provide support and guidance to staff in trauma informed best practice, underpinned by the Therapeutic Crisis Intervention model
  • Promote safe, nurturing, and culturally respectful environments for all individuals in our care
  • Respond promptly and effectively to any incidents that occur during shifts
  • Provide oversight, direction, and reassurance to on shift teams
  • Step in to cover staffing vacancies or emergencies when required
  • Review the care environment to maintain a clean, safe home for young people
  • Ensure rostered staff comply with WHS requirements

Requirements

  • Minimum Diploma (or working towards) in community, youth, or social work
  • Knowledge of trauma-informed and therapeutic care practices
  • Strong documentation and compliance capability
  • Ability to rapidly process and interpret complex information from multiple sources, triage risk and respond to incidents
  • Current driver’s license, reliable vehicle, and probity clearances

Skills

  • Trauma-informed best practice
  • Therapeutic Crisis Intervention model
  • Documentation
  • Compliance
  • Risk assessment
  • Incident response

Location

  • Remote

Work Type

  • Full-time
  • Permanent
  • On Call

Experience Level

  • Not specified

Education Level

  • Diploma (or working towards)

Salary/Compensations

  • Salary packaging up to $15,900 tax-free, plus $2,650 entertainment card

Benefits

  • Salary packaging up to $15,900 tax-free
  • $2,650 entertainment card
  • Paid training and professional development
  • Opportunities for career development and growth pathways
  • Supportive and values-driven team culture
  • Discounts on dining, travel, and retail

About the Company

  • A purpose-driven organisation supporting children and young people through therapeutic, evidence-based care.
  • Guided by values—Inspired, Courageous, Skilful, Responsive.
  • Fosters a supportive, collaborative culture that prioritises safety, wellbeing, and positive futures.

Equal Opportunity

  • Lifestyle Solutions is an Equal Employment Opportunity (EEO) employer.
  • We welcome applications from people with disability, Aboriginal and Torres Strait Islander peoples, LGBTI communities, and culturally and linguistically diverse backgrounds.