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About the Role

Dillon Consulting Limited is seeking an Engagement Specialist/Planner to lead community-based consultation programs for planning and infrastructure projects. The role involves designing, facilitating, and leading engagement activities with diverse stakeholders, contributing to business growth, and supporting junior staff development.

Responsibilities

• Lead the delivery of stakeholder engagement programs for planning and infrastructure projects.
• Develop engagement plans demonstrating knowledge of stakeholders and project issues.
• Prepare communication and engagement materials.
• Plan, attend, and facilitate engagement events of various sizes and complexity.
• Leverage digital tools and technologies in the delivery of engagement activities.
• Prepare consultation summary reports based on analysis and synthesis of input.
• Evaluate engagement programs and identify areas for continuous improvement.
• Support project management activities, including coordination, budget preparation, expenditure reporting, and invoicing.
• Collaborate with technical and professional staff across the company and with sub-consultants.
• Support client relationships and business growth in Ontario, including business development activities and proposal writing.
• Travel for business to project locations in the GTA or other Dillon offices upon request.
• Lead teams and support the career development of junior staff.
• Commit to self-development, ongoing learning, and professional development.
• Drive continuous learning and mentor junior staff in data science and digital project delivery methodologies.
• Contribute to Dillon’s corporate profile through active participation in professional associations and committees.
• Attend meetings or events at various locations across Ontario.

Requirements

• A bachelor’s or graduate degree in planning from a planning program accredited by the Professional Standards Board is preferred, however related technical fields will be considered.
• Full membership in the Ontario Professional Planners Institute (OPPI), or eligibility to achieve full membership within two (2) years of accepting the position.
• 10+ years of professional experience in stakeholder engagement or communications, preferably in the consulting environment.
• Experience in the successful delivery and management of project-based work as a project manager or project coordinator (or equivalent role).
• Experience leading the development and implementation of communications and engagement programs for a range of audiences and project types.
• Experience in the design and facilitation of meetings, workshops, and advisory group sessions.
• Experience in the application of online and virtual engagement methods including social media, remote engagement tactics, survey design, and more.
• Experience in networking with clients to understand their needs and seek new consulting opportunities.
• Demonstrated understanding of consultation and engagement requirements in Ontario.
• Strong written skills, with particular emphasis on report writing and external communications.
• Highly developed communication and interpersonal skills.
• Ability to think critically and strategically.
• Responsible, organized, accountable, and committed to excellence.
• Able to work in a self-directed, multidisciplinary team setting.
• Experience with Indigenous community engagement is an asset.
• Experience working with Adobe Creative Cloud applications (InDesign and Illustrator) is an asset.
• IAP2, CPRS, IABC membership or certification is an asset.
• Prospective employees are expected to fully align with Dillon's core commitment to Health & Safety.
• Active, ongoing engagement with Health & Safety processes and platform.
• Active, ongoing identification and reporting of health and safety hazards.
• Acknowledge and consent to the use of AI-assisted tools in the recruitment process.

Skills

• Stakeholder engagement
• Communications
• Project management
• Project coordination
• Developing and implementing communications and engagement programs
• Designing and facilitating meetings, workshops, and advisory group sessions
• Online and virtual engagement methods (social media, remote engagement tactics, survey design)
• Networking with clients
• Report writing
• External communications
• Critical thinking
• Strategic thinking
• Teamwork
• Mentoring junior staff
• Data science
• Digital project delivery methodologies
• Participation in professional associations and committees
• Adobe Creative Cloud applications (InDesign and Illustrator)
• IAP2, CPRS, IABC membership or certification

Location

• Toronto (North York or Downtown)
• Kitchener
• GTA
• Ontario

Work Type

• Hybrid work arrangement
• In-person attendance required for meetings or events

Experience Level

• 10+ years of professional experience
• Less than three years of consulting experience (for ECD program)

Education Level

• Bachelor’s or graduate degree in planning
• Related technical fields will be considered
• Full membership in the Ontario Professional Planners Institute (OPPI) or eligibility

Salary/Compensations

• $120,000 - $142,000

Benefits

• Flexible work hours
• Employee share purchase plan
• Annual share dividends
• Premium pay for overtime hours beyond 40 weekly
• Comprehensive health benefits
• Generous retirement savings plan with employer matching up to 5.5%
• Student loan repayment assistance
• Wellness allowance
• Enhanced mental health benefits
• Ample paid vacation
• Employee and Family Assistance Program (EFAP)
• Goodlife Fitness Corporate Membership rates
• Early Career Development (ECD) program

About the Company

• Dillon Consulting Limited is a proudly Canadian, 100% employee-owned professional consulting firm specializing in planning, engineering, environmental science, and management.
• With over 25 offices and more than employees across Canada, Dillon offers a wide range of services related to building and improving facilities and infrastructure, protecting the environment, and developing communities.
• Dillon strives to remain at the forefront of technology and innovation and thrives on interdisciplinary collaboration, empowering its people to challenge conventional thinking and build careers focused on creating a lasting impact in communities.
• The company is committed to ongoing professional development and celebrates the unique perspectives each team member brings.
• Employee ownership is available to all Dillon team members, with over 60% of employees owning shares.
• Dillon is committed to employment equity and an inclusive, diverse workplace.
• Dillon uses AI-assisted tools to support aspects of its recruitment process to increase efficiency and fairness.

Equal Opportunity

• Dillon is committed to employment equity and an inclusive, diverse workplace where opportunities are based on skills and abilities.
• If you require accommodation during the interview process, please let us know.