About the Role
This role is responsible for building and maintaining a robust pipeline of new sales opportunities through effective networking and relationship development with appropriate industry and FinTech companies. They're accountable to cultivating and expanding multiple strategic and complex external relationships by serving as lead representative for the Discover payment network to identify and drive opportunities to expand business targets within portfolio. This role serves a strategic role in increasing network transaction volume and revenue generation by selling new programs (e.g. Prepaid, Credit, Debit, etc...).
Responsibilities
- Strategically identifies leads, develops proposals, responds to RFP's and negotiates agreements to maximize network growth.
- Identifies and creates business case to establish new development activities with internal (Risk, AML, etc...) and external industry partners.
- Serve as the strategic liaison between Discover external accounts, by maintaining relationships with decision-makers across company divisions of each participant.
- Actively manages and escalates risk and customer-impacting issues or complaints within the day-to-day role to management.
- Explores new partnership opportunities and manages a portfolio of clients to retain, grow and drive existing and new business by exploring acceptance and volume growth.
- Manage and build relationships with existing strategic network participants.
- Maintain knowledge of partners, industry trends and competitive environment by performing market analysis and maintaining opportunity pipeline to recommend actions in improving Discover's position.
- Drives internal processes including; development of communications, account management, approval requests and contract negotiations, compliance and risk management.
- Performs market analyses and business development activities to increase network transaction volume and revenue generation.
- Partner internally and externally to identify new or additional business opportunities within accounts; maintain and grow relationships to attain new business value and improve client experience.
- Advise network participant of new product, marketing or operational initiatives and act as primarily liason into Discover to ensure improved market position for DFS.
- Address client inquiries and problem solve to resolve opportunities or issues.
- Negotiate contracts, pricing agreements or incentives while ensuring compliance with new processes and business practices.
- Travel up to 50% of the time.
Requirements
- 8+ years of experience in Business Development, Sales, Strategy, Payments, Relationship Management or Marketing
- 8+ years of technical expertise (i.e.; mobile payments, vehicle commerce, SRC, payment chip technology, IOT emerging technologies) to support digital partners
Skills
- Business Development
- Sales
- Strategy
- Payments
- Relationship Management
- Marketing
- mobile payments
- vehicle commerce
- SRC
- payment chip technology
- IOT emerging technologies
- Fintech
- Credit
- Debit
- Prepaid
- Commercial Payments
Location
- 161 Bay Street (93021), Canada, Toronto, Toronto, Ontario
Work Type
- Hybrid
Experience Level
- 8+ years
Education Level
- Bachelor's degree in Business Administration and Management, Finance, or Marketing
Salary/Compensations
- $184,000 to $210,000
Benefits
- Full coverage for spouses, domestic partners and dependents
- One-time Work From Home allowance
- Up to $3,000 in mental health coverage
- Up to $5,000 in annual tuition subsidies
About the Company
- For 30 years, we’ve been on a mission to change banking for good and build relationships by making credit accessible, simple, intuitive and rewarding.
- We want to help Canadians succeed with credit, because we believe in people — in our customers, in our associates, and in talent like you!
Equal Opportunity
- Capital One Canada is an equal opportunity employer committed to fostering a diverse and inclusive work environment.
- We consider all qualified applicants and will meet the needs of those requiring reasonable accommodations.
- If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1-800-304-9102 or via email at ARCanada@capitalone.com.
- All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.
