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About the Role
The Partner Success Manager will join the Commercial team at Home-in and work closely with the Chief Commercial Officer to drive acquisition and growth through a key partnership channel. This role involves building and strengthening partner relationships, driving product adoption, and supporting the long-term success of partnerships.
Responsibilities
- Lead joint planning, project execution, change, and escalation management.
- Build strong relationships across partner organizations and create advocates for Home-in.
- Plan and deliver innovative campaigns to deepen product knowledge and increase adoption.
- Collaborate with cross-functional teams to achieve partnership objectives, share partner feedback, and improve the partner experience.
- Leverage data and insights to identify opportunities, track performance, and report on progress.
- Partner with Product and other internal teams to identify changes impacting partners and communicate them effectively.
Requirements
- Sales, Partnerships, or Business Development experience, ideally in a B2B/SaaS environment.
- Strong understanding of and passion for technology products.
- Ability to use AI tools to drive go-to-market motion in a B2B setting.
- A data-led approach to driving sales and partnership activity.
- Exceptional communication and relationship-building skills.
- Confidence presenting at events, facilitating workshops, and delivering product demonstrations.
- Proven ability to work effectively with cross-functional teams and act as a product ambassador.
- Strong problem-solving and issue-resolution skills.
- Ability to manage competing priorities in a fast-paced environment.
- Management Consulting experience is well regarded.
- Understanding of conveyancing, lending, or home buying processes is desirable.
Skills
- AI tools
- Data analysis
- Sales
- Partnerships
- Business Development
- Communication
- Relationship building
- Presentation
- Workshop facilitation
- Product demonstration
- Cross-functional collaboration
- Problem-solving
- Issue resolution
- Project management
- Change management
- Escalation management
Location
- Australia
Work Type
- Full-time
Experience Level
- Mid-level
Salary/Compensations
- Competitive salary and bonus structure
Benefits
- Flexible and dynamic start-up environment
- Safe and inclusive environment
- Opportunities for professional growth and development
- Access to best-in-class CommBank benefits
About the Company
- Home-in provides conveyancing services across Australia, settling over $12B in homes since 2020.
- Home-in is proudly part of x15ventures, CommBank’s venture-scaler.
- Home-in aims to provide exceptional conveyancing for buyers and sellers, while creating value for home lenders and real estate agents.