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About the Role

Fresh Prep is seeking a Senior Manager, Product & Commercial Analytics to identify, size, prioritize, and measure growth opportunities. This role sits at the intersection of product, merchandising, and growth, combining customer, product, and commercial data to uncover insights, support experimentation, and improve business performance. You will act as a strategic thought partner, driving data-driven decisions across the organization.

Responsibilities

Own digital product analytics across the customer journey, understanding how customers discover, browse, evaluate, and purchase products.
Analyze customer journeys and product funnels.
Identify friction points and conversion opportunities.
Evaluate menu browsing, product discovery, swaps, and purchasing behavior.
Measure adoption and effectiveness of new product features.
Define and improve product instrumentation and event tracking.
Partner with Product Managers to identify and prioritize opportunities.
Provide analytical support across Growth, Lifecycle, Product, and Ecommerce.
Analyze customer, product, and commercial performance across the customer lifecycle.
Identify opportunities to improve conversion, activation, retention, basket size, and product adoption.
Evaluate pricing, promotions, merchandising, and assortment strategies.
Measure the impact of growth, product, lifecycle, and merchandising initiatives.
Identify opportunities to optimize customer journeys and revenue generation.
Develop business cases and recommendations for future investments.
Partner with Product, Merchandising, Lifecycle, and Growth teams to create a culture of experimentation.
Generate hypotheses and identify high-impact opportunities.
Design measurement frameworks and success criteria.
Design, support, and evaluate A/B testing and experimentation programs.
Evaluate experiment results and recommend next steps.
Quantify opportunity size and expected business impact.
Help teams prioritize initiatives based on evidence.
Act as a strategic thought partner to Product, Growth, Merchandising, and Leadership teams.
Translate data into actionable recommendations.
Size opportunities and evaluate investment decisions.
Support roadmap prioritization.
Develop customer, product, and commercial insights.
Partner with Product and business leaders to prioritize initiatives based on customer impact, revenue opportunity, and effort.

Requirements

5-7+ years of experience in Product Analytics, Commercial Analytics, Growth Analytics, Strategy, or Data Science, including time at a senior or lead level.
Strong experience using data to identify opportunities and influence business decisions.
Advanced SQL skills and experience with modern analytics and BI tools.
Experience analyzing customer behavior, product funnels, experimentation, and conversion journeys.
Strong understanding of ecommerce, subscription, marketplace, or DTC business models.
Experience supporting product teams, commercial teams, or merchandising organizations.
Ability to independently frame problems, generate hypotheses, and conduct deep-dive analyses.
Excellent communication skills with the ability to translate complex analysis into actionable business recommendations.
Comfortable working in ambiguity and influencing cross-functional stakeholders.
Self Starter: Comfortable owning a task from start to finish, taking initiative for process improvements, observing deadlines, and holding yourself accountable.
Strong Communicator: Effective verbal and written communication for clear and professional results.
Reliable & Dependable: Committed to seeing tasks done correctly and showing up on time for all scheduled shifts.
Adaptable: Thrives in a changing environment and can pivot direction easily.

Skills

Product Analytics
Commercial Analytics
Growth Analytics
Strategy
Data Science
SQL
Analytics tools
BI tools
Customer behavior analysis
Product funnel analysis
Experimentation
Conversion journey analysis
Ecommerce
Subscription models
Marketplace models
DTC business models
Communication
Problem framing
Hypothesis generation
Deep-dive analysis

Location

Remote
Hybrid

Work Type

Hybrid
Remote
Full-time

Experience Level

Senior
Lead

Salary/Compensations

$120,000 - $170,000

Benefits

Comprehensive health benefits package including medical, dental, vision, and life insurance after 90 days
Exclusive food perks
Culture that celebrates innovation, encourages professional development, and supports work-life balance
Opportunity to be part of a certified B-Corporation

About the Company

Fresh Prep is a dynamic leader revolutionizing how Canadians experience food through sustainable meal kit delivery.
One of Canada's fastest-growing companies and a certified B Corporation.
Committed to making it easier for people to eat well and live better.
Recognized as a workplace where innovation meets impact.
Accolades include BC's Top Employers 2025, Canada's Top Growing Companies, and Deloitte’s Best Managed Companies.
Collaborative culture bringing together passionate food lovers, sustainability champions, and tech innovators.

Equal Opportunity

Fresh Prep is an Equal Opportunity Employer (EOE) and prohibits discrimination of any kind.
Values diversity, aiming to be diverse, inclusive, and representative of the communities served.
Recruits, develops, and retains talent from a diverse candidate pool.
Believes diversity, equity, and inclusion are vital to company success.
Encourages applications from candidates who may not meet every single criterion but believe they have what it takes.