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About the Role

The Key Accounts Executive role is responsible for maintaining and growing revenue through the existing client base. This sales role must be comfortable with aggressive sales targets and account opportunity development, thus creating future revenue within their existing client bases. This role develops a trusted advisor relationship with key customer stakeholders and executive sponsors, and maintains a strong, long-lasting customer relationship.

Responsibilities

Grows existing assigned accounts by understanding their business needs and issues and devising effective sales strategies to identify larger opportunities and make recommendations to drive increased account activity through phone, email and chat.
Handles all aspects of the renewal process for Key Accounts, from contract and customer performance review through negotiations to closure.
Engages with customers to create opportunities, deepening relationships through customer-facing closing activities.
Encourages and educates customers to self-serve appropriately.
Coordinates the involvement of internal personnel, including support, service, and management resources, to reach objectives, trouble-shoot issues, and meet customers' expectations.
Fosters internal relationships with cross-functional partners in all departments
Enters accurate customer and sales data into CRM and related systems.
Other duties and projects assigned by your management.
既存顧客の売上拡大
担当顧客のビジネス課題やニーズを理解し、効果的な営業戦略を立案・実行する
電話、メール、オンラインコミュニケーションを活用しながら、追加提案やアップセル・クロスセルの機会を創出する
顧客の利用状況を分析し、アカウントの成長につながる提案を行う
契約更新・営業活動
契約更新プロセス全般を管理し、契約内容や利用実績のレビューから条件交渉、契約締結までを担当する
顧客との商談を通じて新たな案件を創出し、提案からクロージングまでをリードする
売上目標の達成に向けて継続的なパイプライン管理と案件開発を行う
顧客関係構築
主要顧客の意思決定者や経営層との信頼関係を構築・維持する
顧客が製品やサービスを最大限活用できるよう支援し、必要に応じてセルフサービス機能の活用を促進する
顧客満足度向上に向けた継続的なフォローアップを実施する
社内連携
カスタマーサポート、サービス、マネジメントなど社内の関連部門と連携し、顧客課題の解決を推進する
部門横断的なパートナーシップを構築し、顧客への価値提供を最大化する
CRMおよび関連システムへ顧客情報や営業活動データを正確に入力・管理する
その他
上長から指示されたプロジェクトおよび関連業務への対応

Requirements

Solid 3 years of direct Sales and Account Management experience within a fast-paced organization.
Strong relationship building skills & experience of developing accounts to maximize revenue.
Demonstrated success in building new business revenue within existing accounts.
Must have strong communication and presentation skills.
Experience of selling multiple products in one solution.
Demonstrated closing and forecasting skills.
Travels to onsite client meetings
Proficient knowledge of all MS Office tools.
Experience in using Salesforce or other CRM platform
法人営業またはアカウントマネジメントの実務経験3年以上
既存顧客との関係構築および売上拡大の実績
既存顧客に対するアップセル・クロスセルを通じた新規売上創出の経験
高いコミュニケーション能力およびプレゼンテーション能力
複数の製品・サービスを組み合わせたソリューション営業の経験
商談クロージングおよび売上予測（フォーキャスト）に関する実務経験
顧客訪問・出張に対応できること
Microsoft Office（Excel、PowerPoint、Word等）の実務利用経験
SalesforceをはじめとするCRMツールの利用経験

Skills

Sales
Account Management
Relationship Building
Communication
Presentation
Solution Selling
Closing
Forecasting
MS Office
Salesforce
CRM

Location

Onsite client meetings

Work Type

Full-time

Experience Level

3 years of direct Sales and Account Management experience

Benefits

Employee Stock Purchase Plan at 15% discount to market price

About the Company

We believe in the power of visuals. As a leading content company, our brands—Getty Images, iStock, and Unsplash—provide a wide range of content solutions to meet the needs of any customer, regardless of their company size, global reach, or budget.
Whether a customer’s purpose is commercial or charitable, to generate revenue or bring about change, to influence the market or draw attention, our visuals help every brand, business, and organization communicate more effectively with their target audience and drive action.
In other words, we know how powerful images and videos can be, and how they can move the world.
Our goal is to be one of the best places to work globally. To that end, we are dedicated to providing our employees with the experiences and resources they need to do their best work.
Our Leadership Principles are the foundation of our culture. These are the shared values that guide how we work together.
We raise the bar and bring solutions to our teams while practicing trust, transparency, and care.
We actively reject biased behavior and embrace diverse opinions, perspectives, and experiences.
And we focus on our customers, deliver on our commitments, and achieve our corporate goals.
We believe that by fostering a collaborative and supportive environment that prioritizes working efficiently and effectively, all employees can achieve their work objectives and balance their lives with health and well-being.
We value the importance of taking time away from work to rest and recharge by taking paid time off.
Getty Images Holdings, Inc. is a publicly traded company, and its common stock is listed on the New York Stock Exchange under the symbol “GETY.”
Employees can enroll in an Employee Stock Purchase Plan to purchase company stock at a 15% discount to market price.
The growth, development, belonging, and engagement of our employees are important.
We offer a variety of learning experiences, including leadership development, diversity and inclusion training, mentorship programs, high potential programs, and professional and skill development.
We prioritize keeping our employees connected, even in this hybrid world of work, by hosting global employee events and office-specific events, as well as encouraging participation in our communities through our Employee Resource Groups.
Learning about our business is paramount, and our open and transparent culture allows you to engage directly with subject matter experts from across our departments and members of our senior leadership team through open forums, all-hands meetings, and content spotlight hours.

Equal Opportunity

Getty Images believes that diversity is essential to our success and is committed to creating an inclusive and mutually respectful environment that encourages diversity.
We make hiring decisions based on merit, qualifications, performance, and business needs.
Getty Images is an equal opportunity employer.
All applicants who meet the qualifications will receive consideration for employment without regard to age, ancestry, color, card or leave for care or sick leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by law, regulation, or ordinance.