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About the Role
The Golf Shop Assistant will assist with the day-to-day operation of the pro shop, including maintaining its appearance, assisting with inventory, and checking customers in/out. A friendly attitude and exceptional people skills are a priority for this customer service and merchandising-focused position.
Responsibilities
- Create a welcoming, customer service-oriented atmosphere that promotes the Monster Golf Club and exceeds guest needs.
- Provide the highest level of customer service with a positive attitude.
- Maintain a clean and professional retail shop, including arranging visual displays and mannequins.
- Assist with receiving retail goods according to Troon retail policies and procedures.
- Ensure the golf shop counter and storage areas are kept clean and neat to maximize efficiency.
- Restock traffic and gift items, as well as other stock items.
- Assist with developing and implementing promotional plans for the golf shop.
- Incorporate safe and efficient practices in job performance while upholding Troon hospitality standards.
- Communicate with other departments to ensure a seamless check-in process.
- Perform opening/closing duties in accordance with Monster GC policies and procedures.
- Assist with coordinating the club's shuttle service.
- Maintain regular and reliable attendance.
- Perform other duties as required.
Requirements
- Exceptional customer service record with experience in retail preferred.
- Must be well-organized and able to work under pressure.
- Excellent verbal and written communication skills.
- Basic knowledge of golf preferred but not required.
Skills
- Customer service
- Merchandising
- Inventory management
- Retail operations
- Communication
Location
- Kiamesha Lake, NY
Work Type
- Part-time
- Seasonal
- Onsite
Experience Level
- Entry-level
Salary/Compensations
- $19 an hour
Benefits
- Uniform Allowance
- Flexible hours
- Retail Discounts
- Playing Privileges
- Healthcare Benefits – Medical (if determined by the ACA measurement)
- Retirement Benefits – 401(k) with employer match (19 years of age and older)
About the Company
- Founded in 1990 and headquartered in Scottsdale, AZ, Troon is the world’s largest professional club management company, specializing in services in golf, hospitality, and residential communities.
- With more than 900 locations in 45+ states and 27+ countries, Troon is a leading employer in hospitality.
- Guided by values that emphasize being infectiously energetic, consciously kind, and humbly prosperous, Troon offers professionals the opportunity to grow and succeed within a globally respected organization.
- Learn more at www.troon.com.