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About the Role
A career in our Crisis and Resilience team will provide the opportunity to help our clients implement effective crisis management and operational resilience programmes, respond effectively to incidents and crises, understand post-event impacts, and strengthen enterprise risk management capabilities.
Responsibilities
- Support delivery of crisis management, cyber response, business continuity, operational resilience and ERM engagements.
- Contribute across the incident lifecycle, including planning, response, exercises and post-incident reviews.
- Facilitate client workshops, interviews and scenario testing, translating outputs into actionable improvements.
- Develop and enhance client documentation (e.g. playbooks, plans, reports, governance materials and Board packs).
- Support resilience and risk assessments, including mapping critical services, dependencies, vulnerabilities, and defining KPIs/KRIs and risk appetite.
- Contribute to the design and implementation of resilience and risk frameworks, including governance, policies and operating models.
- Collaborate across teams and provide subject matter input into wider cyber, resilience and risk engagements.
- Support the use and configuration of resilience and incident management tooling/platforms (e.g. BCM tools, incident tracking, dashboards).
- Support business development through client engagement, proposal development, relationship building and creation of tools/thought leadership.
Requirements
- Some experience in one or more of: crisis management, business continuity, operational resilience, risk management (ERM), or related consulting/audit work.
- Strong academic background such as a Bachelor’s or Master’s degree in a relevant subject (e.g. emergency planning, disaster management, IT/security, risk management, business, or similar).
- Excellent business writing skills.
- Strong communication skills (written and verbal), with confidence engaging stakeholders through interviews and workshops.
- Strong Microsoft Office skills (Word, PowerPoint and Excel).
- Excellent project management skills: highly organised, motivated, able to drive work forward, manage your own and others’ time, and support senior team members to deliver high-quality outputs.
- An understanding of basic IT infrastructure and technology dependency concepts.
- Knowledge of common cyber security threats and incident types.
Skills
- Accepting Feedback
- Active Listening
- Analytical Thinking
- Communication
- Creativity
- Cybersecurity Framework
- Cybersecurity Governance
- Cybersecurity Risk Management
- Cybersecurity Strategy
- Cybersecurity Threat Mitigation
- Cyber Threat Intelligence
- Digital Forensics
- Embracing Change
- Emotional Regulation
- Empathy
- Firewall (Network Security)
- Forensic Investigation
- Incident Management
- Incident Remediation
- Incident Response Plan
- Inclusion
- Intellectual Curiosity
- Learning Agility
- Log Analysis
Location
- London EP
Work Type
- Full-time
Experience Level
- Senior Associate
Education Level
- Bachelor’s or Master’s degree
About the Company
- Line of Service: Advisory
- Industry/Sector: Not Applicable
- Specialism: Risk