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About the Role

Ravelin is seeking a Technical Pre-Sales Manager experienced in selling technology solutions to senior executives. This role involves collaborating with sales teams to address technical challenges throughout the sales cycle and ensuring a seamless transition for new clients.

Responsibilities

• Act as a trusted advisor to prospective clients on Ravelin's technical capabilities, identifying optimal implementation and deployment strategies.
• Conduct discovery sessions and tailored demonstrations to understand technical requirements.
• Manage Proof of Concepts as needed.
• Liaise with delivery teams to ensure accurate understanding of prospect client platforms.
• Provide technical consultation during the sales process and assist in creating Ravelin implementation plans.
• Gain in-depth knowledge of the prospect's existing fraud prevention, Account Take Over, and similar systems.
• Develop relationships within the prospective client's organization.
• Serve as a subject matter expert on Ravelin's solutions and use cases.
• Collaborate with internal teams, particularly Product and Integration.
• Work with internal teams to deliver technical specifications for prospect client's bespoke requirements.
• Maintain and enhance the knowledge base and RFP responses.
• Act as a resource and promote knowledge sharing and excellence globally.

Requirements

• Experience in similar pre-sales technical, engineering, or consulting roles.
• Experience in card payments and authentication.
• Technical awareness of EMVco standards, including flows, data requirements, and protocol versions.
• Demonstrate a strong balance of commercial and technical acumen to support revenue generation.
• Technical awareness in software sales discussions, including operating systems (Linux), cloud computing (Azure, AWS), data types (CSV, XML, JSON), and database technologies & storage.
• Strong ability to engage and manage expectations with diverse internal and external stakeholders.
• Strong academic background, preferably in Technology or a scientific field.
• A thirst to learn.
• Initiate improvements in knowledge and sharing for collective benefit.
• Ability to creatively explain and present complex concepts clearly.
• Ability to understand the business value of the Ravelin proposition and articulate it to executive levels.
• Knowledge of fraud prevention is a plus.
• Must meet pre-employment checks including unspent criminal convictions, employment verification, and right to work.

Skills

• Pre-sales technical
• Engineering
• Consulting
• Card payments
• Authentication
• EMVco standards
• Commercial acumen
• Technical acumen
• Software sales
• Linux
• Azure
• AWS
• CSV
• XML
• JSON
• Database technologies
• Stakeholder management
• Communication
• Presentation skills
• Fraud prevention

Location

• Remote

Work Type

• Full Time
• Remote-First Environment

Experience Level

• Proven experience

Education Level

• Technology or scientific degree preferred

Benefits

• Flexible Working Hours
• Remote-First Environment
• Comprehensive BUPA Health Insurance
• £1000 Heka Budget per year
• Monthly Wellbeing and Learning Day (last Friday of the month off)
• 25 Days Holiday + Bank Holidays + 1 Extra Cultural Day
• Mental Health Support via Spill
• Aviva Pension Scheme
• Ravelin Gives Back (monthly charitable donations and volunteer opportunities)
• Fortnightly Randomised Team Lunches
• Cycle-to-Work Scheme
• BorrowMyDoggy Access
• Weekly Board Game Nights
• Social Budget

About the Company

• Ravelin is a fraud detection company utilizing advanced machine learning and network analysis technology.
• The company aims to make online transactions safer and help clients serve customers confidently.
• Ravelin values a strong culture, work/life balance, and a flat hierarchy.
• Employees learn about cutting-edge technology and work with skilled and supportive colleagues.
• Ravelin's mission is to prevent crime and protect major online businesses.