Impress employers and recruiters.
Choose from hundreds of resume examples.
Impress employers and recruiters.
Choose from hundreds of resume examples.
Target Resume Now
About the Role
Friends of the Children Austin is seeking a Program Associate to manage, coordinate, and improve administrative and operational processes for the programming and operations team. This role requires independent judgment, confidentiality, and a proactive approach to support youth in the community.
Responsibilities
- Manage and exercise judgment over the end-to-end process for family emergency support requests.
- Oversee Program staff documents, publications, and uniform requests.
- Provide comprehensive Program data support, including managing, analyzing, interpreting, and reporting data.
- Maintain youth enrollment paperwork, enter and update information in STATS and PIERS, and manage school access documentation.
- Develop and maintain relationships with community stakeholders.
- Manage the entire process of program meetings, including needs assessment, material preparation, scheduling, setup, breakdown, and follow-up.
- Arrange new Friend onboarding supplies and administrative preparation.
- Coordinate Program team and school selection team meetings.
- Support and maintain relationships with area school districts and partner organizations regarding data access, coordination, and compliance.
- Manage and track the receipt and distribution of gift card donations.
- Plan and execute family engagement events.
- Support on and offsite programming events, camps, and special activities.
- Maintain Friends media folders and aliases.
- Handle the logistics of program-specific supplies and gift drives.
- Work with the Development team to manage donations for youth.
- Work with the Literacy Project Manager to maintain the Friends Austin library system.
- Develop seasonal crafts and activities for youth.
- Replenish clubhouse snacks and supplies.
- Evaluate administrative and operational workflows of the Program team and recommend process improvements.
- Review and prepare documentation supporting grant reporting, ensuring data integrity and compliance.
Requirements
- Office experience.
- Creative and stylish spark.
- Understanding of barriers our youth are facing.
- Proactive, results-driven, and possess a sense of urgency and commitment to detail.
- Ability to work with staff members, children, and other stakeholders from diverse backgrounds.
- Strong data entry, reporting, and data accuracy skills.
- Excellent MS Office skills, including ability to produce professional correspondence.
- Outstanding organizational and time management skills.
- Ability to plan and implement multiple projects concurrently.
- Strong interpersonal and verbal communication skills.
- Demonstrated creativity and innovation, consistently producing high-quality work.
- Reliable transportation.
- Ability to lift 20 lbs.
- Ability to work primarily in our office.
Skills
- Spanish fluency preferred.
- Data entry
- Data reporting
- Data accuracy
- MS Office
- Organizational skills
- Time management
- Project planning
- Interpersonal communication
- Verbal communication
- Creativity
- Innovation
- Event planning
- Office management
Location
- Austin
Work Type
- Full-Time
- Onsite
Experience Level
- Three years of administrative support experience
Education Level
- Associate or bachelor’s degree preferred (or 4 years of equivalent administrative support experience in lieu of education)
Salary/Compensations
- $50,000 - $61,060
Benefits
- 100% employer-paid medical, dental, vision, disability, and life insurance.
- Three weeks paid vacation.
- Two weeks paid sick leave.
- Paid office closure between Christmas and New Year's Day.
- SIMPLE IRA with up to 3% employer match.
About the Company
- Friends of the Children Austin is one of the fastest growing chapters of a more than 30-year-old national professional mentoring organization.
- Our model is proven to break the cycle of generational poverty.
- We provide professional, full-time, salaried mentors to youth in our community who are facing the greatest obstacles, from kindergarten through high school graduation. 12+ years, no matter what.
Equal Opportunity
- Friends of the Children Austin is an Equal Opportunity Employer, committed to addressing discriminatory practices.
- The equal employment opportunity policy of Friends of the Children Austin provides fair and equal opportunities for all employees and job applicants.
- Friends of the Children Austin hires and promotes individuals solely on the basis of their qualifications for the job to be filled.