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About the Role

As Product Manager at UpNext, you'll own product strategy and execution for the UpNext platform, a transfer portal intelligence tool used by college coaches nationwide. You will partner with leadership to set and prioritize the roadmap, and work with ScopeLabs to deliver features. This is a foundational product hire, and you will help define how product decisions are made as UpNext scales.

Responsibilities

• Document and organize feedback and feature requests, prioritizing initiatives based on product intuition, user insights, and business priorities.
• Conduct product interviews of customers across the full product lifecycle.
• Own the UpNext feature roadmap end-to-end: prioritization, sequencing, and communicating status to leadership.
• Write clear, detailed product specs in partnership with ScopeLabs.
• Partner with ScopeLabs' engineering team to shepherd features from spec through launch.
• Conduct QA testing on new releases to ensure high-quality deliverables.
• Identify product improvement opportunities through customer calls, platform usage, and analytics tooling.
• Stay close to UpNext's core data pipeline and find new data providers to enhance data coverage and integrity.
• Communicate roadmap status and delivery timelines to UpNext leadership.
• Gather and triage feedback from coaches and internal stakeholders.
• Represent the voice of the customer in product decisions.
• Own UpNext's weekly release cycle process, including sprint planning and ticket triage.
• Manage bug triage and prioritization across the product roadmap.
• Suggest and drive process improvements as the product organization matures.
• Help evolve UpNext's product development processes as the team grows.

Requirements

• Develop a deep understanding of the UpNext platform.
• Learn the recruiting and transfer portal domain.
• Learn UpNext's spec-writing approach and begin drafting specs with mentorship from ScopeLabs.
• Begin presenting in the weekly product/leadership meeting.
• Start owning coach and stakeholder communications.
• Take point on spec writing for new initiatives.
• Begin coordinating directly with ScopeLabs' engineering team on sprint planning and delivery.
• Start managing parts of the release and QA process.
• Own the full feature roadmap end-to-end.
• Own spec creation end-to-end.
• Own all stakeholder and coach communications.
• Manage feature delivery independently in partnership with ScopeLabs.
• Contribute to high-level product strategy discussions for UpNext's next phase of growth.
• Shape UpNext's product development processes as the team scales.
• Deepen expertise in the college sports recruiting and transfer portal space.
• Contribute to strategic conversations about UpNext's product direction and data strategy.

Skills

• Product Strategy
• Product Execution
• Roadmap Prioritization
• User Insights
• Customer Interviews
• Product Specification Writing
• Agile Development
• Quality Assurance (QA) Testing
• Data Pipeline Management
• Stakeholder Communication
• Bug Triage
• Process Improvement