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About the Role

The Health and Specialty Care System (HSCS) serves 27 facilities in Texas with over 18,000 employees who provide care to individuals with mental illness and intellectual disabilities. The HSCS CTD team supports facility CTD Departments by providing training content, creating and maintaining training materials, responding to inquiries, and providing guidance based on state mandates and HHS/HSCS policies and procedures. As part of the HSCS CTD team, the Instructional Designer and Program Specialist III will provide exceptional customer service to the HSCS facilities while collaborating with subject matter experts and instructional designers to design and develop training for staff. This role will also assist with program coordination and management for division-wide training programs.

Responsibilities

Develops and refines instructional content by drafting, formatting, and proofing training materials.
Collaborates with subject matter experts and team members to formulate learning objectives, assess training needs, and create or revise instructional content.
Reviews and evaluates training and curriculum to identify challenges and recommend improvements.
Delivers high-quality instructor-led training sessions in person, virtually, or in a hybrid environment.
Assists with design, coordination, and delivery of all Training Programs.
Participates in evaluating training and curriculum for continuous improvement.
Coordinates scheduling and logistics with stakeholders and prepares classrooms.
Stays up to date on all laws, rules, policies, and procedures related to training and industry best practices.

Requirements

Must live in Texas.
Ability to become a certified instructor in Basic Life Support (BLS), Cardiopulmonary Resuscitation (CPR), Forklift Operation, Van Driving, and a Behavior Risk Management Program, which may require a valid driver’s license, clean driving record, and physical abilities that include lifting at least 55 pounds.
Ability to lift and transport training materials (up to 55 pounds) for workshops or events.
Experience and education may be substituted for one another on a year for year basis.

Skills

Knowledge and understanding of adult learning principles, instructional design models, and learning theories.
Knowledge of various training delivery methods, including in-person, virtual, and blended learning.
Knowledge of HHSC/HSCS policies, procedures, and training requirements.
Writing clear, concise, and grammatically accurate content.
Editing and proofreading documents.
Structuring written communication logically.
Skill in formulating learning objectives and creating engaging curriculum and training materials.
Skill in providing interactive and engaging training sessions, workshops, and webinars.
Proficient in use of training technologies.
Ability to manage multiple training projects simultaneously, meet deadlines, and adhere to project timelines.
Ability to effectively work both independently and collaboratively.
Ability to provide excellent customer service to HSCS leadership and facility staff.

Location

AUSTIN

Work Type

Eligible for Telework
Full time
Up to 25% Travel

Experience Level

At least 2 years’ experience as a trainer or instructional designer.
At least 2 years’ experience working in a residential behavioral health or an inpatient psychiatric environment.

Education Level

Graduation from an accredited four-year college or university with major coursework in English, instructional design, education, human resources, organizational development, or related field is preferred.

Salary/Compensations

$4,020.33 - $6,335.66 Monthly

Benefits

Medical insurance paid at 100% for eligible full-time employees and 50% for eligible dependents
15 paid holidays per year
8 hours of sick leave accrued monthly for full-time employees
8 hours of vacation leave accrued monthly for full-time employees (increasing with years of service)
Defined benefit pension plan with lifetime annuities
Professional development opportunities

About the Company

The Texas Health and Human Services Commission (HHSC) is committed to creating a positive impact in the lives of fellow Texans.
At HHSC, your contributions matter, and we support you at each stage of your life and work journey.
The Health and Specialty Care System (HSCS) serves 27 facilities in Texas with over 18,000 employees who provide care to individuals with mental illness and intellectual disabilities.
HSCS Competency, Training, and Development (CTD) is part of the Staff Support Services (SSS) team in the Business Operations Unit.

Equal Opportunity

In compliance with the Americans with Disabilities Act (ADA), HHSC and DSHS agencies will provide reasonable accommodation during the hiring and selection process for qualified individuals with a disability.
HHSC uses E-Verify.