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About the Role

Join our Life Sciences Industry & Enterprise practice to help leading pharma, biotech, and medtech clients reinvent how commercial work gets done. This role focuses on commercial transformation across field, marketing, market access, patient services, medical, and commercial operations, with AI/data fluency as a core enabler of future ways of working and measurable value creation.

Responsibilities

• Redesigning commercial operating models across field, marketing, access, patient services, medical, and commercial operations
• Identifying where AI, analytics, automation, copilots, or agentic workflows can unlock measurable value by improving speed, scale, quality, decision-making, productivity, customer engagement, or ways of working
• Framing the right AI/data approach for priority use cases, including required data inputs, workflow integration, human-in-the-loop controls, governance considerations, and value measurement
• Assessing current-state processes, handoffs, governance, data flows, technology dependencies, and value leakage points
• Building future-state workflows, capability models, business cases, value cases, and transformation roadmaps
• Facilitating cross-functional design sessions with business, technology, analytics, and operations stakeholders
• Anticipate risks, dependencies, and shifting client priorities; prepare teams to pivot as programs evolve while keeping delivery focused on outcomes
• Shape ambiguous client objectives into clear workplans, hypotheses, analyses, and deliverables
• Lead workstreams and manage analysts/consultants to produce client-ready outputs
• Manage day-to-day client relationships, including working sessions, feedback, risks, and next steps
• Apply life sciences commercial knowledge to connect strategy, operating model, process, data, technology, and talent implications
• Define value unlock opportunities by identifying where commercial transformation and AI/data-enabled ways of working can drive growth, efficiency, quality, decision speed, customer impact, or better patient outcomes
• Translate value opportunities into measurable outcomes by defining value drivers, KPIs, baseline assumptions, adoption metrics, and tracking mechanisms to understand whether value is being realized in practice
• Use data-driven storytelling to link transformation recommendations, AI/data use cases, and future ways of working to measurable business value
• Prioritize AI/data use cases based on value potential, feasibility, adoption risk, workflow fit, governance needs, and ability to measure impact
• Understand how different AI / analytics approaches create value — including rules-based automation, predictive models, GenAI, copilots, and agents — and guide clients on when each is appropriate based on use case, data readiness, workflow complexity, risk, and required human oversight
• Possess a cutting-edge perspective on AI/data use cases, model limitations, agent design considerations, dependencies, and adoption risks; and guide clients through practical decision-making with those considerations in mind
• Support proactive commercial reinvention opportunities and proposals by shaping the client problem, strategic approach, workplan, and value story
• Contribute to thought capital by developing reusable perspectives, frameworks, case examples, and market-facing points of view on AI/data-enabled commercial transformation and future ways of working

Requirements

• Minimum of 6 years of life sciences commercial cross one or more commercial functions: field, marketing, market access, patient services, medical, or commercial operations
• Minimum of 6 years Life sciences commercial transformation, commercial strategy, operating model, or AI/data strategy experience
• Minimum of 5 years of experience in strategy consulting, professional services, or an equivalent internal corporate-strategy role
• Demonstrated ability to lead a workstream, manage clients, and coach junior team members
• Strong client management skills, including ability to build trusted relationships, facilitate working sessions, manage feedback, align stakeholders, and communicate risks / tradeoffs clearly
• Strong understanding of commercial workflows, cross-functional handoffs, governance, and capability needs
• Ability to translate AI/data concepts into practical business use cases, transformation roadmaps, and measurable value opportunities
• Working knowledge of how different AI/model types work and where they are best applied, including predictive analytics, GenAI, copilots, workflow automation, and agentic solutions
• Experience designing or shaping AI-enabled workflows or agents, including defining use case objectives, input/output requirements, data and system dependencies, decision rights, orchestration logic, guardrails, testing approach, and measurement criteria
• Practical understanding of how AI/data can be applied responsibly in commercial workflows, including where it creates value, what risks or dependencies must be managed, and how to support adoption with appropriate human oversight
• Experience building future-state operating models, process maps, capability models, governance models, business cases, value cases, or implementation plans
• Proactive mindset around innovative ways of working, including how AI, automation, copilots, and agentic workflows can improve productivity, quality, collaboration, and speed of execution for external project and internal Accenture work
• Comfort partnering with technology, analytics, AI, and platform teams while staying anchored in the business problem
• Strong problem-solving, storytelling, PowerPoint, Excel, facilitation, and executive communication skills

Skills

• AI/data fluency
• Commercial transformation
• Field operations
• Marketing
• Market access
• Patient services
• Medical operations
• Commercial operations
• AI
• Analytics
• Automation
• Copilots
• Agentic workflows
• Data strategy
• Strategy consulting
• Professional services
• Problem-solving
• Storytelling
• PowerPoint
• Excel
• Facilitation
• Executive communication

Location

• California
• Cleveland
• Colorado
• District of Columbia
• Illinois
• Maine
• Maryland
• Massachusetts
• Minnesota
• New York
• New Jersey
• Virginia
• Washington

Work Type

• Full-time

Experience Level

• Manager
• 6 years of life sciences commercial experience
• 6 years Life sciences commercial transformation, commercial strategy, operating model, or AI/data strategy experience
• 5 years of experience in strategy consulting, professional services, or an equivalent internal corporate-strategy role

Education Level

• Bachelor's Degree

Salary/Compensations

• $87,400 to $253,000

Benefits

• Medical, dental, vision, life, and long-term disability coverage
• 401(k) plan
• Bonus opportunities
• Paid holidays
• Paid time off

About the Company

• Accenture is a leading global professional services company that helps the world’s leading businesses, governments and other organizations build their digital core, optimize their operations, accelerate revenue growth and enhance citizen services—creating tangible value at speed and scale.
• We are a talent- and innovation-led company with approximately 791,000 people serving clients in more than 120 countries.
• Technology is at the core of change today, and we are one of the world’s leaders in helping drive that change, with strong ecosystem relationships.
• We combine our strength in technology and leadership in cloud, data and AI with unmatched industry experience, functional expertise and global delivery capability.
• Our broad range of services, solutions and assets across Strategy & Consulting, Technology, Operations, Industry X and Song, together with our culture of shared success and commitment to creating 360° value, enable us to help our clients reinvent and build trusted, lasting relationships.
• We measure our success by the 360° value we create for our clients, each other, our shareholders, partners and communities.
• Visit us at www.accenture.com

Equal Opportunity

• We have an unwavering commitment to diversity with the aim that every one of our people has a full sense of belonging within our organization.
• As a business imperative, every person at Accenture has the responsibility to create and sustain an inclusive environment.
• Inclusion and diversity are fundamental to our culture and core values.
• Our rich diversity makes us more innovative and more creative, which helps us better serve our clients and our communities.
• Accenture is committed to providing equal employment opportunities for persons with disabilities or religious observances, including reasonable accommodation when needed.
• We believe that no one should be discriminated against because of their differences.
• All employment decisions shall beBlended make without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, military veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by applicable law.
• Our rich diversity makes us more innovative, more competitive, and more creative, which helps us better serve our clients and our communities.
• Accenture is an EEO and Affirmative Action Employer of Veterans/Individuals with Disabilities.
• Accenture is committed to providing veteran employment opportunities to our service men and women.