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About the Role
This Senior Product Designer role resides within Verizon Business Group on the Digital Experience Platforms Design Team, focusing on the Business customer's experience across digital and assisted sales and service journeys.
Responsibilities
- Move confidently from problem framing and concept development through delivery, bringing a strong eye for design, attention to detail, and the ability to create polished, intuitive experiences that feel simple, elegant, and easy to use.
- Collaborate with cross-functional teams—including product managers, engineers, and researchers—to understand user needs and business goals, and translate them into effective design solutions.
- Create wireframes, prototypes, and high-fidelity designs using industry-standard design tools, AI tools (Figma Make, Gemini, Claude, NotebookLM), and generative workflows.
- Influence decisions through data, customer insights, product thinking, experimentation, and strong design rationale.
- Own the quality bar for AI-assisted design work, ensuring high standards for craft and usability are maintained.
- Craft and polish compelling narratives that highlight product opportunities and requirements.
- Deliver seamless experience enhancements and optimize touch points across the customer lifecycle.
- Cultivate a robust design culture through active leadership in critiques and design workshops.
Requirements
- Bachelor's degree or four or more years of work experience.
- Four or more years of relevant experience required, demonstrated through work experience and/or military experience.
- Four or more years of design experience with a strong portfolio demonstrating user-centered product thinking, polished visual craft, and thoughtful interaction design for complex ecosystems.
- Experience presenting and justifying design decisions to stakeholders and cross-functional teams.
- Demonstrated experience producing high-fidelity design deliverables that adhere to visual design principles and design system specifications.
- Experience independently driving design processes from discovery through launch, balancing user needs, technical constraints, and business goals.
- Experience guiding decision-making with structured thinking, clearly articulated rationale, and user-centered research.
- Experience experimentation, metrics, or using data to inform design decisions.
- Demonstrated experience designing shopping and commerce flows.
Skills
- Figma Make
- Gemini
- Claude
- NotebookLM
- Strong communication and storytelling skills
- Great attention to detail
- Strong eye for visual craft
Location
- New York
Work Type
- Hybrid
Experience Level
- Senior
Education Level
- Bachelor's degree
- Master's degree in Design
Salary/Compensations
- $107,000.00 - $205,000.00
- $117,500.00 - $205,000.00
Benefits
- Medical
- Dental
- Vision
- Short and long term disability
- Basic life insurance
- Supplemental life insurance
- AD&D insurance
- Identity theft protection
- Pet insurance
- Group home & auto insurance
- Matched 401(k) savings plan
- Up to 8 company paid holidays per year
- Up to 6 personal days per year
- Paid parental leave
- Adoption assistance
- Tuition assistance
- Premium pay such as overtime, shift differential, holiday pay, allowances
- Up to 15 days of vacation per year
About the Company
- Verizon powers and empowers how people live, work and play by connecting them to what brings them joy.
- Verizon drives innovation, creativity, and impact in the world.
- The V Team is a community of people who anticipate, lead, and believe that listening is where learning begins.
- In crisis and in celebration, we come together — lifting our communities and building trust in how we show up, everywhere & always.
Equal Opportunity
- Verizon is an equal opportunity employer. We evaluate qualified applicants without regard to veteran status, disability or other legally protected characteristics.