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About the Role

Drive the success of Procore’s SMB customers by serving as a product champion and subject matter expert throughout their journey. Help organizations understand best practices and business benefits of construction technology. This role is responsible for post-sales implementation success and long-term adoption of a book of business, leveraging a consultative mindset and knowledge of the construction industry and Procore’s software platforms.

Responsibilities

Make data-driven recommendations to customers on optimizing Procore value based on analytics and industry best practices.
Craft value-based presentations addressing customer business problems and accelerating Procore platform adoption.
Provide customers with product roadmap and release updates.
Drive product demonstrations and coordinate technical resources.
Provide high levels of responsiveness and customer service through clear communication.
Foster a positive team culture by supporting and mentoring colleagues.
Collaborate cross-functionally to develop best practices and drive Procore’s evolution.
Develop mastery of Procore’s products, professional services, and industry best practices.
Travel up to 15% to client sites, industry events, and other Procore offices.

Requirements

A passion for construction and technology.
Ability to leverage strong technical aptitude to master Procore’s product offerings, business model, services, and emerging technologies.
Ability to work cross-functionally and collaboratively with multiple stakeholders on time-sensitive projects.
Outstanding presentation and communication skills both in-person and through virtual meetings, and in writing.
Strong analytical and problem-solving skills to synthesize relevant and impactful intelligence from ambiguous data.
Understanding of the construction industry across different verticals is a plus.
Previous experience as a construction Project Manager, Site Super, Project Finance Manager, Estimator or Project Engineer preferred.
Experience managing project construction, including bidding, procurement, RFIs, submittmits, drawings, specifications, documents and schedule, quality control and safety preferred.
A positive energy source in a fast-paced, diverse, forward-looking environment.

Skills

Construction industry expertise
Technical aptitude
Consultative mindset
Presentation skills
Communication skills
Analytical skills
Problem-solving skills
Technology evangelism

Location

Remote (Austin, TX area)

Work Type

Remote
Full-time

Experience Level

1+ years of Customer Success, Professional Services, or Technical Pre-Sales experience
1+ years of Construction industry expertise preferred

Education Level

Bachelor’s degree in Construction Management, Civil Engineering, Mechanical Engineering, Information Systems, or CS preferred

Salary/Compensations

Base Pay Range: 67,840.00 - 93,280.00 USD Annual
On Target Earning Range: 84,800.00 - 116,600.00 USD Annual
May be eligible for Equity Compensation and/or Bonus Incentive Compensation.

About the Company

Procore is committed to offering competitive, fair, and commensurate compensation.

Equal Opportunity

For Los Angeles County (unincorporated) Candidates: Procore will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable federal, state, and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act.
A criminal history may have a direct, adverse, and negative relationship on the following job duties, potentially resulting in the withdrawal of the conditional offer of employment: 1. appropriately managing, accessing, and handling confidential information including proprietary and trade secret information, as well as accessing Procore's information technology systems and platforms; 2. interacting with and occasionally having unsupervised contact with internal/external customers, stakeholders, and/or colleagues; and 3. exercising sound judgment.