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About the Role

Develops sales management and relationship development strategies to promote revenue growth and profitability within the Technology Banking segment, while managing the ongoing sales process and client relationships.

Responsibilities

• Establishes individual sales goals and objectives for the team.
• Creates an environment that encourages team members to develop profitable relationships and focus on achieving highest levels of performance.
• Ensures relationship development plans are created, implemented, and monitored for each client or prospect.
• Conducts progress meetings to review results to goal and provides alternative strategies.
• Manages the ongoing measurement, tracking, and reporting of team sales activities and performance metrics.
• Implements client strategies for both new and existing clients.
• Accompanies Relationship Managers on key client visits and assists with closing deals.
• Conducts an annual review of all client relationships.
• Monitors relationships to ensure cross-sell activities and retention efforts are maximized.
• Hires, terminates, develops, coaches, and motivates team members.
• Identifies staff development needs and provides educational/training opportunities.
• Maintains appropriate staffing ratios and manages resources to optimize client support and unit profitability.
• Interfaces with Credit Products team to ensure credit quality and compliance strategies are implemented.
• Insures accurate and timely risk identification.
• Monitors the loan and credit process.
• Works with Credit Products team and Relationship Manager to approve credit transactions.

Requirements

• Bachelor's Degree or equivalent.
• Minimum 10 years of experience in commercial lending focused in the Technology industry.
• Minimum 5 years of management experience required.
• Demonstrated sales and relationship management ability.
• Solid understanding of and broad exposure to the Technology market.
• Solid grasp of Technology industry from well established businesses to start-up and leading-edge technologies.
• Excellent knowledge of commercial credit policies/procedures and risk management techniques.
• Excellent skills in motivating staff and assisting in the creation and achievement of individual and team goals.
• Willingness and ability to communicate with staff so that everyone feels informed at all times.
• Perception as a trusted advisor by both the staff and the client.
• Strong strategic skills that will assist the staff in creating strategies for each client.
• Strong interpersonal skills to effectively interact with all levels of internal and external clients and Bank colleagues to achieve results.

Skills

• Sales Management
• Relationship Development
• Credit Quality
• Compliance
• Risk Management
• Staff Management
• Commercial Lending
• Technology Industry Market Knowledge
• Strategic Planning
• Interpersonal Communication

Location

• Massachusetts

Work Type

• Onsite

Experience Level

• 10+ years of experience
• 5+ years of management experience

Education Level

• Bachelor's Degree or equivalent

Salary/Compensations

• $141,830 - $263,408 per year
• Eligible for bonus and/or commissions

Benefits

• Comprehensive healthcare coverage (Medical, Dental, Vision)
• Generous 401(k) company matching contribution
• Career Development through Tuition Reimbursement and internal training
• Valued Time Away benefits (vacation, sick, volunteer time)
• Specialized health and family planning benefits (fertility, cancer, diabetes, musculoskeletal support)
• Career Mobility support
• Colleague Resource Groups

About the Company

• City National Bank was founded in 1954 by entrepreneurs for entrepreneurs.
• City National is a subsidiary of Royal Bank of Canada, one of North America’s leading diversified financial services companies.

Equal Opportunity

• City National Bank fosters an inclusive environment where all forms of diversity are valued and leveraged.
• We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sexual orientation, gender identity, national origin, disability, veteran status or other basis protected by law.
• It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment.