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About the Role

As a Revenue Specialist on the Revenue Operations team, you will ensure every closed-won deal in Salesforce is accurate, with the right terms, approvals, and paperwork. You will collaborate with Sales, Finance, Legal, and Revenue Operations to facilitate deal progression and proactively identify and resolve issues within the quote-to-cash process.

Responsibilities

• Audit closed-won deals in Salesforce for accuracy in commercial terms, approvals, pricing, products, and documentation, routing errors for correction.
• Utilize DealHub CPQ to assist sales representatives with quote creation and troubleshooting, understand approval logic, and track quote configuration flow into the Service Order and Salesforce.
• Manage and resolve daily Deal Desk tickets in Salesforce, applying commercial policies to provide guidance on compliant agreements.
• Collaborate with Account Executives, Sales leadership, Finance, Legal, and Revenue Operations to resolve deal issues and maintain deal momentum.
• Identify recurring deal quality issues and process gaps, reporting patterns to management and contributing to workflow improvement ideas.

Requirements

• 2+ years of experience in Deal Desk, Sales Operations, Revenue Operations, Commercial Operations, or a similar role supporting a SaaS sales organization.
• Working knowledge of the end-to-end quote-to-cash process, including opportunity management, approvals, pricing, contracting, and downstream handoffs.
• Proven ability to review sales transactions with a focus on detail, sound judgment, and accuracy.
• Strong Salesforce skills, including ticket management, opportunity data review, and maintaining accurate sales records.
• Effective business partnering and communication skills, with the ability to clearly explain policy and resolve issues with a customer-centric approach.
• Familiarity with CPQ platforms like DealHub, Salesforce CPQ, or similar, including quote configuration and basic troubleshooting.

Skills

• Salesforce
• DealHub CPQ
• Quote-to-Cash Process
• Sales Operations
• Revenue Operations
• Commercial Operations
• Attention to Detail
• Business Partnering
• Communication

Location

• US
• UK
• Germany
• Australia

Work Type

• Hybrid

Experience Level

• Mid-level

Salary/Compensations

• $99,000—$113,000 USD

Benefits

• Equity through Employee Share Option Program
• Learning programs and coaching
• Quarterly refresh days
• Extended end-of-year break
• Monthly wellbeing and lifestyle allowance
• Inclusive parental leave
• MacBook and home workspace budget
• Five annual social impact days
• Medical insurance coverage (US & UK only)

About the Company

• Culture Amp is the world’s leading employee experience platform, revolutionizing how 25 million employees across more than 6,000 companies create a better world of work.
• Culture Amp empowers companies of all sizes and industries to transform employee engagement, drive performance management, and develop high-performing teams.
• The company is backed by leading venture capital funds and has offices in the US, UK, Germany and Australia.
• Culture Amp has been recognized as one of the world’s top private cloud companies by Forbes and most innovative companies by Fast Company.

Equal Opportunity

• Research shows that candidates from underrepresented backgrounds may hesitate to apply if they don’t meet every requirement, but your unique experience matters. If you’re interested in joining us, we strongly encourage you to apply and help us build a more diverse and impactful team.
• If you require reasonable accommodations or adjustments due to a disability to complete the online application or to participate in the interview process, please contact accommodations@cultureamp.com and identify the type of accommodation or assistance you are requesting. Do not include any medical or health information in this email. The Reasonable Accommodations team will respond to your email promptly.