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About the Role

A Salesforce Principal at Ness is the most senior practitioner on an engagement, owning the solution's shape and delivery from requirements to sign-off. This hands-on role involves leading and executing critical tasks, establishing frameworks, and serving as the primary client contact and team lead.

Responsibilities

• Own the solution design, including data model, automation, security model, integration boundaries, and change sequencing.
• Own the accuracy of the requirement baseline, ensuring traceability and client visibility.
• Manage impact and risk assessments, proactively identifying potential issues.
• Serve as the day-to-day delivery lead for the client, including at VP and sponsor levels.
• Develop and maintain a forward plan for the engagement, ensuring the squad and client are aligned.
• Assign work, unblock the squad, and elevate the standard of team members.
• Exercise commercial judgment to understand engagement value and scope.
• Contribute to practice development through reusable assets, pre-sales support, and process improvement.
• Lead the work and perform critical tasks that determine the success of the overall solution.

Requirements

• Twelve or more years in enterprise business systems, with six or more years delivering Salesforce.
• At least three years as the most senior practitioner on an engagement.
• Deep Sales Cloud experience.
• Direct hands-on experience with Revenue Lifecycle Management or CPQ (quoting, pricing, approvals, contracts, path to order).
• Proven ability to deliver change within large, mature, heavily customized organizations without causing regressions.
• Experience leading a squad through agile delivery, including sprints, ceremonies, a groomed backlog, and user stories.
• Credibility with client sponsor groups and ability to hold a position with disagreeing VPs.
• Administrator and Sales Cloud Consultant Salesforce certifications.
• Ability to read an org's metadata and assess the impact of proposed changes across various Salesforce components.
• Experience designing for multi-region organizations with shared components.
• Proficiency with VS Code and Salesforce CLI, or ability to learn quickly.
• Skill in using AI tooling as an accelerator, with a focus on verification.
• Takes ownership without being asked, identifying needs and driving them to completion.
• Raises problems early with proposed solutions.
• Answers questions directly and provides timelines for unavailable information.
• Checks for existing information before asserting new findings.
• Comfortable being the most accountable person, even in difficult situations.
• Develops team members by explaining the 'why' behind tasks.
• Experience in a live, high-visibility program for a global fleet-services client is a plus.
• Experience with complex, senior client work with decision-making sponsors.

Skills

• Salesforce
• Sales Cloud
• Revenue Lifecycle Management
• CPQ
• Agile Delivery
• Data Modeling
• Automation
• Security Modeling
• Integration
• Change Management
• Impact Assessment
• Risk Management
• Client Relationship Management
• Project Planning
• Team Leadership
• Commercial Acumen
• VS Code
• Salesforce CLI
• AI Tooling

Location

• Remote

Work Type

• Full-time

Experience Level

• Senior Practitioner
• Principal

Education Level

• Administrator Certification
• Sales Cloud Consultant Certification
• Revenue Cloud Certification (advantage)
• Advanced Administrator Certification (advantage)
• Architect-track Certification (advantage)

Benefits

• Access to trainings and certifications
• Bonuses
• Aids
• Socializing activities
• Competitive base
• Competitive bonus
• Competitive benefits

About the Company

• Ness is one of the world's leading technology companies.
• Ness Digital Engineering is an equal opportunity employer.

Equal Opportunity

• Ness Digital Engineering is an equal opportunity employer.
• We welcome applications from every background and are glad to discuss the adjustments that would let you do your best work, at any stage of the process.