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About the Role

IOA is revolutionizing healthcare models for aging in place, transforming lives and communities. The Compania Leader will drive strategy, growth, financial performance, and operations for IOA's dementia and cognitive health service line, including overseeing existing services and leading the development and launch of a new cognitive assessment service line.

Responsibilities

• Develop and execute Compania’s overall business and growth strategy.
• Drive growth in revenue, census, utilization, referrals, and market reach.
• Establish clear growth and performance goals and ensure accountability.
• Build strong referral pipelines and strategic partnerships.
• Partner with Marketing to strengthen lead generation and conversion.
• Identify new customer segments, markets, payer opportunities, partnerships, and sources of earned revenue.
• Develop business cases and growth plans for new services.
• Use data to drive business decisions and adjust strategy.
• Own Compania’s financial and operating performance, including P&L accountability.
• Develop and manage annual budgets, forecasts, and business plans.
• Monitor key business drivers such as revenue, expenses, margin, census, and utilization.
• Develop and implement strategies to improve financial performance and long-term sustainability.
• Evaluate pricing, payer opportunities, contracts, partnerships, and new revenue models.
• Partner with Finance on forecasting, financial analysis, and performance management.
• Establish key performance indicators and take corrective action when performance is below target.
• Provide leadership and operational oversight for Compania’s existing services: Enrichment Center, Lifestyle Companion, Personal Assistant, Caregiver Coaching, and Guide services.
• Ensure high-quality and consistent service delivery across all Compania programs.
• Optimize staffing, workflows, scheduling, capacity, and utilization.
• Establish clear expectations and accountability for program leaders.
• Strengthen coordination and integration across Compania services.
• Monitor member and caregiver experience, service quality, and operational performance.
• Ensure appropriate documentation, policies, procedures, and regulatory compliance.
• Partner across IOA to improve processes and remove barriers to effective service delivery.
• Lead the development, launch, and growth of IOA’s new cognitive assessment service line and other emerging dementia and cognitive health offerings.
• Develop the cognitive assessment business and operating model in collaboration with clinical experts.
• Establish assessment, referral, triage, and follow-up pathways.
• Build healthcare and community referral relationships to generate demand.
• Define staffing, workflows, pricing, performance measures, and financial expectations for new services.
• Develop a plan to pilot, evaluate, refine, and scale the cognitive assessment service.
• Identify opportunities for additional dementia and cognitive health service lines.
• Explore evidence-informed offerings such as music, art, cognitive, and other therapeutic services.
• Develop business and operating models for new services and lead implementation.
• Ensure new services are evidence-informed, operationally feasible, differentiated, and financially sustainable.
• Advance evidence-informed approaches to dementia care and caregiver support.
• Strengthen interdisciplinary coordination across Compania services.
• Partner with Quality & Performance Excellence on process improvement and quality initiatives.
• Develop meaningful member, caregiver, quality, and operational outcome measures.
• Use data and member/caregiver feedback to improve programs and services.
• Support research, evaluation, and external partnerships.
• Ensure growth and financial performance align with IOA’s mission and quality commitment.
• Recruit, develop, coach, and retain high-performing leaders and staff.
• Foster a culture that values both mission impact and strong business performance.
• Develop leadership capacity and succession plans within Compania.
• Promote collaboration, innovation, accountability, and continuous improvement.
• Work collaboratively with Finance, Marketing, Philanthropy, Quality & Performance Excellence, Human Resources, and other IOA divisions.
• Represent Compania as a senior leader internally and externally.

Requirements

• Advanced degree required in Business Administration, Healthcare Administration, Public Health, Social Work, Nursing, Psychology, Gerontology, Occupational Therapy, or another related healthcare, aging-services, clinical, or business discipline.
• Seven to twelve plus years of progressively responsible leadership experience in healthcare, aging services, dementia/cognitive health, home- and community-based services, or a related service environment.
• Demonstrated success building and growing a business, service line, program, or market, with measurable results.
• Strong P&L, budgeting, forecasting, and financial management experience.
• Demonstrated experience developing and executing business-growth strategies.
• Demonstrated success in business development, referral development, and strategic partnerships.
• Experience developing, launching, and scaling new programs or service lines.
• Experience using CRM, pipeline, market, operational, and financial data to drive performance.
• Demonstrated success leading multidisciplinary teams and developing high-performing leaders.
• Experience working collaboratively with healthcare providers, community organizations, and other external partners.
• Direct experience in dementia, cognitive health, geriatrics, caregiver services, or aging services is preferred.
• Experience developing referral relationships with physicians, health systems, memory clinics, senior living organizations, managed care organizations, or other healthcare partners is preferred.
• Experience developing healthcare or aging-services business models and new sources of earned revenue is preferred.
• Knowledge of healthcare reimbursement and payer relationships is preferred.
• Experience with evidence-informed program development, quality improvement, outcomes measurement, or research is preferred.
• Experience working in a mission-driven nonprofit or similarly complex organization is preferred.

Skills

• Business Growth & Market Development
• Strategic Leadership
• Financial Acumen
• Operational Excellence
• Entrepreneurial Thinking
• New Business & Service-Line Development
• Partnership Development
• Data-Driven Decision Making
• Innovation & Change Leadership
• Quality Improvement
• Executive Communication
• Talent Development
• Systems Thinking

Experience Level

• Seven to twelve plus years of progressively responsible leadership experience

Education Level

• Advanced degree required

Salary/Compensations

• $220,000- $235,000/annual

About the Company

• IOA is on the forefront of revolutionary healthcare models, reshaping the way people can age in place.
• Our innovative models transform lives, enhance communities, and save healthcare systems millions of dollars.
• We strive to consistently question the “status-quo” and create new and more innovative ways to help aging adults and adults with disabilities maintain their quality of life.
• With over 23 programs, we offer multiple ways to aid seniors maintain their health, well-being, independence and participation in the community, fulfilling our mission.