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About the Role
The Product Program Manager is the primary driver of cross-functional execution for strategic business and new product initiatives. This role brings structure, visibility, and accountability to complex programs spanning multiple departments. Approximately 70% of the role is dedicated to PMO and project management leadership, while the remaining 30% supports Product Management. The successful candidate will be an experienced project leader who can influence without direct authority, communicate effectively, and apply a customer- and market-oriented product mindset. The role offers a potential career path toward senior program leadership or a dedicated Product Manager position.
Responsibilities
- Lead cross-functional strategic initiatives from charter development through implementation and closeout.
- Define scope, objectives, deliverables, timelines, milestones, resource needs, decision rights, and communication plans.
- Translate strategic priorities into executable workplans with clear owners, dependencies, and success measures.
- Coordinate activities across Product, Engineering, Operations, Supply Chain, Quality, Sales, Marketing, Finance, and Customer Support.
- Drive timely decisions, remove obstacles, and escalate unresolved issues with clear options and recommendations.
- Manage multiple concurrent programs while maintaining alignment with business priorities and available resources.
- Establish and maintain practical project governance standards, templates, stage reviews, and operating cadences.
- Manage project intake and support portfolio prioritization based on strategic value, urgency, capacity, risk, and financial impact.
- Maintain a centralized view of active initiatives, key milestones, project health, resource constraints, and inter dependencies.
- Create and maintain project charters, integrated schedules, RAID logs, decision logs, action trackers, and change controls.
- Facilitate weekly project reviews, monthly portfolio reviews, and executive steering committee meetings.
- Ensure decisions, commitments, and action items are documented, assigned, and driven to closure.
- Lead NPI programs from concept through commercialization.
- Coordinate Engineering, Product, Quality, Supply Chain, Operations, Sales, and Marketing for NPI programs.
- Manage phase-gates, prototypes, testing, sourcing, compliance, cost, and launch readiness for NPI programs.
- Track scope, schedule, cost, quality, and risks to ensure successful launches.
- Lead post-launch reviews and continuous improvement.
- Identify and manage risks, issues, assumptions, and dependencies.
- Define mitigation plans, owners, and timelines.
- Assess and communicate impacts of scope, cost, schedule, and resource changes.
- Escalate critical decisions with clear, fact-based recommendations.
- Maintain effective change control while enabling business agility.
- Deliver concise executive updates on progress, risks, decisions, and next steps.
- Build portfolio dashboards, scorecards, and KPIs.
- Tailor communication to executive, technical, operational, and commercial teams.
- Present project status, tradeoffs, and recommendations to leadership.
- Drive transparency through fact-based project reporting.
- Identify execution bottlenecks, resource conflicts, and process gaps.
- Implement simple, scalable PMO practices to improve predictability.
- Standardize project tools, templates, reporting, and meeting practices.
- Support adoption of project and portfolio management tools.
- Coach teams on planning, risks, reporting, and accountability.
- Apply project data and lessons learned to improve future execution.
- Support product planning, opportunity evaluation, and roadmap prioritization.
- Align roadmap commitments with executable cross-functional plans.
- Track initiatives, dependencies, risks, and key changes.
- Research market, competitors, technology, and industry trends.
- Provide actionable insights on pricing, features, opportunities, and risks.
- Monitor emerging customer needs, technologies, standards, and market developments that may create opportunities or risks.
- Gather customer and channel feedback to identify needs and opportunities.
- Support PRDs, user stories, acceptance criteria, and requirement alignment.
- Assist with Product Requirements Documents, user stories, acceptance criteria, and traceability between customer needs and program deliverables.
- Collaborate with Engineering and commercial stakeholders to clarify requirements and resolve gaps or conflicts.
- Coordinate launch-readiness plans across Product, Sales, Marketing, Operations, Quality, Service, and Customer Support.
- Support development of internal product training, sales-enablement inputs, launch communications, and customer-facing readiness materials.
- Support business cases, launch readiness, training, and sales enablement.
- Track adoption, customer feedback, quality, and post-launch performance.
Requirements
- Bachelor's degree in Business, Engineering, Operations Management, Product Management, Information Systems, Marketing, or a related field.
- Five or more years of progressive experience in project management, program management, PMO, product operations, engineering program management, business operations, or a related discipline.
- Demonstrated success leading complex, cross-functional initiatives from planning through implementation using a rigorous stage-gate product development process.
- Experience managing multiple projects with competing priorities, shared resources, and significant interdependencies.
- Strong working knowledge of project planning, risk management, change control, governance, and executive reporting.
- Ability to influence and drive accountability without direct authority.
- Excellent written, verbal, facilitation, presentation, and stakeholder-management skills.
- Advanced proficiency with Microsoft Excel, PowerPoint, Word, Teams, and project management platforms such as Monday.com, Smartsheet, Microsoft Project, Microsoft Planner, Asana, Jira.
- PMP certification or equivalent formal project management training.
- Experience in HVAC, manufacturing, industrial equipment, building products, construction, or another technical product environment.
- Working knowledge of Agile, Scrum, Lean, or hybrid delivery methodologies.
- Experience with ERP, CRM, PLM, business intelligence, and portfolio management systems.
- Experience conducting market research, competitive analysis, voice-of-customer work, or business case development.
- Familiarity with product certification, regulatory compliance, sourcing, manufacturing readiness, and commercialization processes.
Skills
- Project Management
- Program Management
- PMO
- Product Operations
- Engineering Program Management
- Business Operations
- Cross-functional Leadership
- Strategic Planning
- Risk Management
- Change Control
- Governance
- Executive Reporting
- Stakeholder Management
- Microsoft Excel
- Microsoft PowerPoint
- Microsoft Word
- Microsoft Teams
- Monday.com
- Smartsheet
- Microsoft Project
- Microsoft Planner
- Asana
- Jira
- Agile
- Scrum
- Lean
- Market Research
- Competitive Analysis
- Voice of Customer
- Business Case Development
- Product Certification
- Regulatory Compliance
- Sourcing
- Manufacturing Readiness
- Commercialization
Location
- Addison, TX
Work Type
- Hybrid
- Full-time
Experience Level
- 5+ years of progressive experience
Education Level
- Bachelor's degree
About the Company
- AIIR Products is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
Equal Opportunity
- AIIR Products is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.