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About the Role

As a Sr. Sales Executive for TTEC Digital, you will drive new-logo growth through the sale of Gemini Enterprise solutions and the broader TTEC Digital portfolio. You will help enterprise organizations transform customer engagement by combining AI, cloud, data, CX strategy, and technology. This is a new logo role focused on creating new opportunities, penetrating net-new enterprise accounts, developing executive relationships, and closing transformational deals. You will serve as a trusted advisor to senior business and technology leaders, connecting their business challenges to differentiated Gemini Enterprise and TTEC Digital solutions.

Responsibilities

Own the full sales cycle—from identifying and targeting new accounts through prospecting, executive engagement, solution development, negotiation, and close.
Build and execute territory and account strategies designed to consistently create new-logo pipeline and deliver revenue against aggressive targets.
Lead with the business value of Gemini-powered customer engagement and AI, engaging executives across Customer Experience, Contact Center, Customer Service, Digital, Technology, Data & AI, and Operations.
Develop compelling solutions that address complex customer challenges and differentiate TTEC Digital in the marketplace.
Identify, prospect, penetrate, and close net-new enterprise accounts.
Generate qualified pipeline through targeted prospecting, account mapping, executive outreach, partnerships, events, and referrals.
Establish relationships with C-suite and senior decision-makers and create access to economic buyers.
Position Gemini Enterprise as a strategic platform for AI-powered customer engagement and service transformation.
Connect customer challenges to Gemini Enterprise, AI, cloud, data, consulting, and TTEC Digital services.
Orchestrate internal teams and customer stakeholders through complex sales cycles.
Consistently achieve new-logo bookings, revenue, pipeline, and activity targets.
Differentiate TTEC Digital and Gemini Enterprise against CX, CCaaS, AI, cloud, and services competitors.
Maintain accurate pipeline, opportunity strategy, close plans, and forecasts.
Research and prioritize net-new enterprise accounts based on CX, AI, cloud, and contact center transformation potential.
Build relationships with C-level and senior executives across CX, Customer Service, Technology, Digital, Data & AI, and Operations.
Prospect into organizations where there is a compelling business case for AI-powered customer engagement.
Develop account-entry strategies and identify whitespace, buying centers, influencers, and economic buyers.
Conduct executive discovery to understand business priorities, CX challenges, technology environments, and transformation initiatives.
Position Gemini Enterprise and TTEC Digital’s broader capabilities around high-value business problems rather than technology alone.
Create and advance opportunities from prospecting through qualification, solution development, negotiation, and close.
Partner with solution architects and subject matter experts on proposals, demonstrations, business cases, and executive presentations.
Maintain a healthy new-logo pipeline, aggressively progress pursuits, and maintain accurate forecasts.

Requirements

10+ years of enterprise technology, SaaS, PaaS, cloud, AI, CX, CCaaS, or professional services sales experience.
Demonstrated new-logo hunting track record, including personally originating and closing enterprise accounts.
Consistent success achieving or exceeding aggressive sales quotas.
Proven ability to create pipeline through self-generated prospecting and account development.
Experience selling complex, transformational solutions with six- and seven-figure+ deal potential.
Experience selling into Customer Experience, Contact Center, Customer Service, Digital, Technology, Data & AI, or Operations organizations.
Understanding of AI, cloud, CX, and digital transformation, with the ability to translate technology into business outcomes.
Executive presence and demonstrated ability to establish C-suite and senior business/technology relationships.
Strong consultative and value-selling skills, including the ability to create demand around solutions customers may not yet be actively evaluating.
Experience navigating complex enterprise buying processes and multi-stakeholder sales cycles.
Ability to independently develop territory and account strategies and prioritize the highest-value opportunities.
Strong competitive selling, negotiation, communication, and closing skills.

Skills

AI
Cloud
Data
CX strategy
Technology
Gemini Enterprise solutions
Customer engagement
Sales cycle management
Territory strategy
Account strategy
Pipeline creation
Revenue delivery
Business value selling
Solution architecture
Consulting
Google Cloud/Gemini
Delivery leadership
New-logo acquisition
Executive outreach
Partnerships
Events
Referrals
C-suite engagement
Economic buyers
Strategic platform positioning
Solution selling
Consulting services
Opportunity leadership
Revenue growth
Competitive selling
Forecasting discipline
Account mapping
Executive discovery
Value selling
Negotiation
Communication
Closing

Location

Remote

Work Type

Remote
Full-time

Experience Level

Sr. Sales Executive
10+ years of enterprise technology, SaaS, PaaS, cloud, AI, CX, CCaaS, or professional services sales experience

Salary/Compensations

$140,000 - $175,000 a year
This position is eligible to participate in an annual incentive program. Actual compensation offered to a candidate may vary based upon geographic location, work experience, education and/or skill levels.

Benefits

Medical, dental, vision
Tax-advantaged health care accounts
Financial and income protection benefits
Paid time off (PTO) and wellness time off.

About the Company

At TTEC Digital, we coach clients to ensure their employees feel valued, and fully supported, because an amazing customer experience is an employee first process. Our vision is the same, a place where employees know they can thrive.
TTEC Digital and our 1,800+ employees, pioneer engagement and growth solutions that fuel the exceptional customer experience (CX). Our sister company, TTEC Engage, is a 60,000+ employee service company, with customer service representatives located around the world. TTEC Holdings Inc. is the parent company for both Digital and Engage. When clients have a holistic need, they can draw from these independently managed centers of excellence, TTEC Digital and TTEC Engage.
We are also delighted to share that TTEC has been awarded the Great Place To Work 2024-2025 certification based on outstanding employee experience across 14 countries.

Equal Opportunity

TTEC is a proud equal opportunity employer where all qualified applicants will receive consideration for employment without regard to age, race, color, religion, sex, sexual orientation, gender identity, national origin, disability. TTEC has fully embraced and is committed to expanding our diverse and inclusive workforce. We strive to reflect the communities we serve while delivering amazing service and technology centered around humanity.