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About the Role

The Direct Support Professional (DSP) works alongside individuals to help them achieve their Personal Outcomes by developing daily living, professional, and decision-making skills, while supporting their overall health and safety. This role requires English proficiency for training, communication with care teams, documentation, and compliance with health and safety standards.

Responsibilities

• Works with individuals to help them identify and realize their personal life goals.
• Advocates with individuals in a variety of situations.
• Works with individuals to teach them new life skills.
• Partners with individuals to promote their health and safety.
• Assists individuals to overcome barriers and challenges to establishing and maintaining relationships and social roles.
• Works with individuals and the interdisciplinary team to develop service plans.
• Provides positive behavior support as necessary.
• Prevents, recognizes, and reports abuse toward individuals.
• Accurately documents service provision, daily notes, and other required information.
• Promotes and supports community involvement for individuals.
• Transports clients to locations outside the home using an agency vehicle.
• Performs other healthcare-related tasks as needed.
• Ensures all required documentation is completed and processed appropriately and timely.
• Performs other duties as assigned.
• Administers bedside or personal care as needed (OPWDD Only).
• Assists with personal care and hygiene as needed.
• Cares for individuals during periods of incapacitation, family disruption, or convalescence.
• Performs housekeeping duties, such as cooking, cleaning, washing clothes or dishes, or running errands.
• Plans, shops for, or prepares nutritious meals or assists individuals in planning, shopping for, or preparing meals.
• Supports individuals in achieving employment-related service plan goals through instruction in transferable soft skills.
• Evaluates progress and identifies barriers for each program participant.
• Performs community outreach to identify viable volunteer opportunities.
• Assists with resume development, interview preparation, travel training, hygiene education, and other areas to prepare individuals for competitive employment.
• Communicates with the employment team on behalf of participants.
• Collaborates with families and the interdisciplinary team to ensure person-centered services.
• Communicates in a respectful manner with all people.
• Complies fully with FREE’s confidentiality policies.
• Meets all safety training requirements and adheres to safety policies.
• Meets all job requirements for participating in or delivering training.
• Adheres to FREE’s standard of ethical behavior.

Requirements

• High School Diploma or equivalent is required.
• Experience performing related job duties preferred.
• Valid CPR/FA certification required (provided upon hire as needed).
• Valid SCIP certification required (OPWDD Only – provided upon hire as needed).
• Valid TRUST certification required (OMH Only – must be obtained within 120 days of hire).
• Valid AMAP certification required (OPWDD Only – must be obtained within 120 days of hire if needed).
• Valid G-Tube and Insulin certifications required for specific OPWDD programs (must be obtained within 120 days of hire if needed).
• Functional proficiency in spoken and written English.
• Proficient writing skills with grasp of basic grammar and spelling.
• Demonstrated ability to work in a team environment with flexibility, keeping others informed and anticipating needs is essential.
• Must be efficient, well organized, and have excellent communication skills.
• 18 years of age or older.
• Valid Driver’s License and satisfy criteria to be a driver for the agency required.
• Loss of driving privileges may result in change of work location, shift, weekly hours, or termination of employment.

Skills

• Spoken and written English proficiency
• Computer skills preferred
• Writing skills
• Basic grammar and spelling
• Teamwork
• Flexibility
• Communication skills
• Efficiency
• Organization

Location

• In-person

Work Type

• Full-time

Experience Level

• Entry Level

Education Level

• High School Diploma or equivalent

About the Company

• Family Residences and Essential Enterprises, Inc. (FREE) benefits and proudly supports more than 4,000 individuals with intellectual / developmental disabilities, mental illness and traumatic brain injury.
• It is the mission of FREE to support people of all abilities reach their full potential and thrive in their communities.
• FREE provides a diverse array of supports and services including: housing; recovery services; transition to work; employment; day, community and family services; respite; crisis services; education and after school support; specialty health services; and advocacy.

Equal Opportunity

• FREE is an equal opportunity employer and provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, gender, gender identity, sexual orientation, national origin, age, disability, genetics, or any other protected characteristic.
• In addition to federal law requirements, FREE complies with applicable state and local laws governing non-discrimination in employment in all of its locations.
• This policy applies to all terms and conditions of employment, including, but not limited to, recruiting, hiring, placement, promotion, termination, recall, transfer, leaves of absence, compensation, and training.
• Family Residences and Essential Enterprises’ affirmative action efforts related to protected veterans and individuals with disabilities are set out and described in our affirmative action plan for protected veterans and individuals with a disability.