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About the Role

Join our high-performing team as an Employer Liaison and be part of changing lives by helping jobseekers find meaningful employment. This role is essential to a high-performing, collaborative, and inclusive team environment. The role may involve delivering all aspects of the Integrated Employment Services (IES) model.

Responsibilities

• Proactively engage employers to identify work opportunities and promote Employment Ontario job matching and placement supports.
• Match participants to suitable opportunities based on skills and interests.
• Negotiate placement agreements, training plans, contracts, and financial incentives with employers.
• Coordinate experiential and on-the-job training opportunities.
• Conduct employer eligibility assessments and site visits to ensure safe, suitable placements.
• Provide employers with information or training related to workplace safety, diversity, accommodation, and cultural sensitivity.
• Monitor placements and provide coaching to support successful outcomes.
• Administer employer contracts and incentive payments accurately and on time.
• Identify participants who require enhanced on-the-job support.
• Develop individualized retention support plans with EO colleagues, participants, mentors/coaches, and employers.
• Maintain and oversee a pool of mentors/coaches and ensure effective mentorship relationships.
• Monitor the success of mentorship supports and make adjustments as needed.
• Document rationale for retention supports and update service plans in accordance with IES requirements.
• Deliver structured job search assistance individually or in group settings.
• Support career exploration, skills/interest assessment, and goal setting.
• Facilitate workplace orientation.
• Coach participants in life skills related to employment success.
• Assist in developing resumes, applications, interview preparation, and job search strategies.
• Help participants assess qualifications, navigate accreditation pathways, and access additional training or community supports.
• Provide continuous mentorship and coaching during the job search process.
• Maintain accurate and timely client records and follow-up activities in all required databases.
• Collaborate with Employment Support Specialists, EO management, EO partners, and internal teams to update action plans and supports.
• Support other components of the Integrated Employment Services (IES) model as needed.
• Contribute to a positive, adaptable, inclusive, and high-performing team culture.
• Travel to other sites, locations, and employer locations to support client service as needed.

Requirements

• University degree or relevant college diploma, or equivalent experience.
• Minimum 2 years’ experience in job search coaching, job placement, incentives, or retention services.
• Experience facilitating job-search workshops for adults using current strategies and tools.
• Strong understanding of job search strategies, career counselling, and employment facilitation.
• Experience supporting diverse groups (adults, youth, newcomers, and individuals with specialized needs).
• Knowledge of community resources and related employment programs.
• Highly organized, adaptable, goal-driven, with excellent time-management skills.
• Strong communication, interpersonal, teamwork, presentation, and coaching abilities.
• Strong computer literacy and familiarity with assessment and career resources.
• Availability for evenings, weekends, or split shifts when required.
• The ideal candidate will have a proactive attitude, sound judgment, and a commitment to continuous improvement.
• The candidate should demonstrate a proven ability to work effectively with diverse populations, including newcomers, youth, and social assistance recipients, and proactively develop solutions to potential barriers.

Skills

• Job Development
• Matching
• Placement
• Job Retention Support
• Job Search Support
• Team Collaboration
• Administration
• Bilingualism (English/French) or additional languages is an asset.
• Multilingualism or lived cultural experience is considered a strong asset.

Location

• Liberty Village - Toronto

Work Type

• Full-time
• Hybrid

Experience Level

• Minimum 2 years’ experience

Education Level

• University degree or relevant college diploma, or equivalent experience.

Salary/Compensations

• $ 55,837.04

About the Company

• At Achev, we believe that everyone deserves an equal opportunity to build a better life and a successful future.
• For more than 30 years, we have dedicated ourselves to helping diverse Canadians and newcomers achieve their full potential.
• Today, we are one of the largest providers of employment, newcomer, language, and youth services in the Greater Toronto Area.
• Our dedicated team of nearly 400 staff delivers a wide range of innovative, high-quality, and personalized programs and services that empower our clients to prosper and our communities to thrive.
• We thrive in a OneAchev culture where collaboration and an integrated service delivery will positively impact Achev’s resiliency, agility, success, and growth.
• Join us in helping diverse Canadians and newcomers achieve their full potential!
• Achev’s latest Impact Report: www.Achev.ca

Equal Opportunity

• We’re looking to welcome people to our diverse, inclusive, and authentic workplace.
• We especially welcome applications from members of racialized groups, Indigenous peoples, persons with disabilities, persons of diverse sexual orientations and gender identities and others with the skills and knowledge to productively engage with diverse communities.
• We are committed to a selection process and work environment that is inclusive and barrier-free.