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About the Role

Be part of a team that values connection, accountability, and real impact. Access's Culture Playbook is how we show up for each other and for the people we support, focusing on clear expectations, supportive accountability, and outcomes that matter to people. We are committed to helping people live the healthiest and fullest lives possible while ensuring our staff can do the same.

Responsibilities

• Engage and Inspire Hope: Proactively connect with individuals in community settings with empathy and belief in their potential for recovery.
• Foster Empowerment and Trust: Encourage individuals to define their goals, identify strengths, and take steps toward self-determined wellness.
• Model Recovery: Use your own recovery story to show that healing and progress are achievable.
• Initiate and Sustain Connection: Build trust through consistency, nonjudgmental support, and authentic presence in the field.
• Reduce Barriers to Care: Help individuals navigate systems and overcome obstacles that prevent access to behavioral health and social services.
• Facilitate Linkage to Services: Guide individuals toward clinical care, housing, benefits, and community-based supports.
• Support Community Integration: Encourage participation in meaningful activities, social networks, and recovery-oriented resources.
• Deliver information and connect individuals to services during outreach encounters.
• Offer emotional support grounded in empathy and shared experience.
• Serve as a mentor and motivator, walking alongside individuals through initial and ongoing stages of recovery.
• Identify and troubleshoot challenges that interfere with engagement or stability.
• Bridge gaps in understanding between individuals and systems using language and lived perspective.

Requirements

• Lived experience with mental health and/or substance use recovery, and willingness to share your journey to inspire others.
• Experience navigating behavioral health systems or overcoming life challenges related to mental health or addiction.
• Strong interpersonal, active listening, and communication skills.
• Comfort working independently in field-based or community environments.
• Flexibility to work non-traditional hours (evenings, weekends, or early mornings as needed).
• Collaborative mindset and ability to work within multidisciplinary teams.
• Knowledge of harm reduction, trauma-informed care, and recovery-oriented practices.
• Understanding of local systems (e.g., shelters, clinics, hospitals, crisis services).
• Basic proficiency in documentation and mobile communication tools.
• Able to navigate various outdoor and indoor environments (streets, homes, multi-level buildings).
• Comfort with prolonged periods of walking or standing in the field.
• Ability to work in diverse and unpredictable community settings.
• Occasional lifting or transporting of supplies (25+ lbs).

Skills

• Interpersonal skills
• Active listening
• Communication skills
• Independent work
• Collaboration
• Documentation
• Mobile communication

Location

• Newburgh, NY

Work Type

• Field-Based
• Community Settings
• Flexible schedule

Experience Level

• Experience providing peer support in outreach, street-based, or community settings strongly preferred.

Education Level

• Valid New York State Peer Certification (Provisional or Full) such as CP, YPA, FPA, CRPA or other.

Salary/Compensations

• $25 Provisional
• $28 Full Certification

About the Company

• Access's Culture Playbook isn’t a poster on the wall – it’s how we show up for each other and for the people we support.
• We are committed to helping people live the healthiest and fullest lives possible – while making sure out staff can do the same.

Equal Opportunity

• An Equal Opportunity Employer, including disability and Veterans