Impress employers and recruiters.
Choose from hundreds of resume examples.

Impress employers and recruiters.
Choose from hundreds of resume examples.

Target Resume Now

About the Role

Customer Service Specialists engage with wholesale and retail clients to understand their needs, provide product information, and recommend solutions. They are responsible for resolving customer concerns, ensuring client satisfaction, staying updated on product features, and maintaining store standards. The role also involves meeting sales goals.

Responsibilities

• Determine customer needs
• Answer customer questions about Sherwin-Williams products
• Recommend appropriate solutions
• Promptly resolve customer concerns
• Ensure maximum client satisfaction
• Stay up-to-date with product features
• Maintain high quality and visual standards of products and store
• Achieve excellent customer service
• Consistently meet store sales goals

Requirements

• Access to cash and other payment methods
• Access to electronic equipment
• Access to personal information
• Access to store merchandise and other items of value
• Criminal history review is necessary to protect the business, its operations, reputation, and the safety of customers, staff, employees, vendors, contractors, and the general public.
• Qualified applicants with arrest or conviction records will be considered for employment in accordance with applicable federal, state, and local laws including the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act where applicable.

Location

• 125 West 21st Street New York, NY 10011

Work Type

• Full-time

Benefits

• Rewards
• Benefits
• Flexibility to enhance health and well-being
• World-class benefits designed for you
• Retirement
• Health care
• Total well-being
• Daily commute support

About the Company

• Sherwin-Williams' purpose is to inspire and improve the world by coloring and protecting what matters.
• Their paints, coatings, and innovative solutions make places and spaces brighter and stronger.
• Sherwin-Williams offers stability, growth, and momentum, translating into possibilities for employees.
• Employees are the strength of Sherwin-Williams' success, and the company invests in and supports them in life, career, and connection.
• Connection includes an inclusive team and commitment to communities.

Equal Opportunity

• Sherwin-Williams is an Equal Employment Opportunity employer.
• All qualified candidates will receive consideration for employment and will not be discriminated against based on race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, age, pregnancy, genetic information, creed, marital status or any other consideration prohibited by law or by contract.
• As a VEVRAA Federal Contractor, Sherwin-Williams requests state and local employment services delivery systems to provide priority referral of Protected Veterans.