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About the Role

The Housing Outreach Specialist works creatively and effectively in the community to engage individuals living on the street through outreach by utilizing a harm reduction approach. The position serves as a case manager for adults experiencing street homelessness, with the goal of placement into transitional and permanent housing. The position works collaboratively across teams and organizations to achieve this goal.

Responsibilities

Serve as case manager for homeless adults, with a goal of placing them in transitional and permanent housing
Perform intake, assessment, service planning, advocacy, referral and escort services
Maintain client case records and enter data in computer database using handheld and desktop computers
Provide follow-up case management for clients placed in housing, to promote retention and document outcomes
Attend staff meetings, case conferences, training programs and supervision meetings
Participate in program evaluation and improvement
Communicate with evening/weekend staff and with staff of other agencies to coordinate client service
Participate in outreach trips to identify and communicate with homeless clients
Drive outreach van
Participate in the annual HOPE count and quarterly counts of homeless individuals living on the street, 4 overnight counts completed annually
Other duties as required

Requirements

Bachelor’s Degree preferred
Prior experience with the homeless and/or mentally ill population preferred
Valid driver’s license and a driving record that meets the agency’s auto insurance guidelines (including at least one year as a licensed driver and no suspensions within the last 3 years)
Flexibility in work hours; available to work evening, overnight and weekend shifts when required

Skills

Understanding of housing first and other harm reduction models
Ability to multitask
Strong interpersonal skills
Strong written and verbal skills
Team player
Proficient in Microsoft Outlook
Experience with, or ability to learn, computer databases such as Streetsmart, MOCapp, and CARES

Location

New York, NY

Work Type

Full Time
Onsite

Education Level

Bachelor’s Degree preferred

Salary/Compensations

$22.25 - $25.77 Hourly

About the Company

Goddard Riverside invests in people & strengthens community, serving more than 20,000 people throughout New York City with a variety of programs for all ages.
We work within a social justice framework to create a fair and just society where all people have the opportunity to make choices that lead to better lives for themselves and their families.
Goddard is a partner within the Manhattan Outreach Consortium (MOC) a borough-wide initiative to serve the unsheltered community.
Downtown team serves lower Manhattan and collaborates with various community partners and healthcare agencies throughout Manhattan.
The catchment area includes 23rd St and below, river to river.

Equal Opportunity

Goddard Riverside and Isaacs Center provide equal employment opportunities to employees and applicants for employment without regard to race, color, religion, creed, gender, national origin, age, disability, marital or veteran status, sexual orientation, gender identity or any other characteristic protected by federal, state, or local law.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the job.