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About the Role

You will own the marketplace surfaces where key decisions happen, including listing and submission, offers, bidding, auctions, and payouts. Design at Alt is a core discipline that defines problems and requirements, not just executes them. You will be held to a high standard, ensuring that every surface you own ships with a clear problem frame, measurable metrics, and a user experience that delights.

Responsibilities

• Own the problem framing for your surfaces, including identifying user pain points, gathering evidence, and defining success metrics.
• Craft complete solutions that delight users and make the tool intuitive.
• Explore and validate multiple design directions, pressure-testing and extending concepts with users.
• Make critical experience decisions regarding UI, tone, and user flow.
• Write all copy associated with your surfaces, as copy is considered an integral part of the design.
• Define and manage trust and confidence levels within the platform's user interface.
• Ensure the quality and implementation fidelity of the crafted design foundation.
• Instrument and track key metrics before launch, and analyze results to identify and address misses.
• Conduct weekly customer conversations, mine CX tickets and session replays, and run lightweight user tests.
• Build working prototypes in code to evaluate ideas and settle design arguments efficiently.

Requirements

• Demonstrated curiosity about users, with a proactive approach to gathering research.
• Proven ability to make ambiguity tractable and define problems before solving them.
• Strong articulation skills, capable of aligning teams on problems and defending design trade-offs.
• Experience influencing without authority to drive product decisions and engineer buy-in.
• Experience as a founding, early, or independent designer who owns outcomes end-to-end.
• A portfolio organized around problems and outcomes, showcasing quantitative results.
• Proficiency in prototyping with code or code-adjacent tools as a thinking medium.
• Experience using AI tools like Claude, Cursor, Lovable, v0, or Figma Make in your workflow.
• Experience with marketplace or two-sided platforms.
• Experience with high-consideration or financial products where trust is a conversion factor.
• Experience with consumer products featuring a passionate community.
• Experience as a collector or a strong perspective on the trading card market.

Skills

• Problem Framing
• User Research
• Prototyping (in code)
• User Experience Design
• Interaction Design
• Visual Design
• Copywriting
• Data Analysis
• Cross-functional Collaboration
• Influence
• AI Tool Integration

Location

• Remote-first

Work Type

• Full-time
• Remote

Experience Level

• Early-stage designer
• Founding designer
• Designer with end-to-end ownership experience

Benefits

• 85% coverage of medical, dental, and vision insurance for employees
• Up to 50% coverage for dependents' insurance
• HSA/FSA options
• Flexible Paid Time Off (PTO)
• Parental leave at full salary
• $200/month wellness stipend
• $100/month home office stipend
• Free DoorDash membership
• WeWork access
• 401(k)
• Alt Equity for all full-time employees

About the Company

• Alt is unlocking the value of alternative assets, starting with the $5 billion trading-card market.
• Alt provides a platform for collectors to buy, sell, vault, and finance their cards.
• Alt is backed by leaders at Stripe, Coinbase, Seven Seven Six, and notable athletes.
• Alt's next frontier is real-time pricing at scale to power its platform.