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About the Role

This role works in partnership with the facilities and security team, assisting with and managing the day-to-day running of various facilities activities. This includes handling work orders, coordinating meetings and events, and managing café and lunch spaces. The incumbent is a self-starter who can prioritize work and deliver a high customer service experience.

Responsibilities

• Assist with addressing client concerns/issues using the work order system.
• Backup for Team Members - Facilities Coordinator.
• Work with landlord and other internal stakeholders to coordinate building services and adhere to building rules and regulations.
• Meeting event coordination and café cleanup.
• Stock and distribute supplies inventory as required.
• Furniture setup for meetings and external events/basic furniture & equipment installation.

Requirements

• Current work authorization for Canada is required.
• 3 months of work experience.

Skills

• Team player
• Proven customer service skills
• Comfortable with technology
• Ability to be proactive
• Comfortable with escalation
• Ability to organize time and prioritize work
• Excellent verbal communication skills
• Ability to work well under pressure
• Ability to lift 50lbs without any assistance

Location

• 483 Bay Street in Toronto
• 3 Robert Speck Parkway in Mississauga

Work Type

• Regular, full-time
• 100% in-office

Experience Level

• 3 months of work experience

Education Level

• Secondary school graduation or equivalent work experience required

Salary/Compensations

• Total annual cash compensation (base salary plus target bonus) ranges from $49,000 to $60,000

Benefits

• RRSP Contribution: After 6 months of employment, we invest in your future with an RRSP contribution—no employee matching required.
• Flexible working arrangements - 100% remote, hybrid, and in office options
• Competitive total compensation, including company contributions to your group RRSP without a matching requirement from you
• Comprehensive health benefits that start on your first day, with 100% employer-paid premiums, that include up to $6000 annually for mental health services and therapy
• Parental leave top-up to 100% of your salary for a period of 25 weeks
• Up to $650 for home office equipment
• Generous time off policy, including 2 paid days annually to volunteer at a charity of your choice
• Extensive professional development opportunities, including access to over 11,000 training and development courses, tuition reimbursement, and monetary rewards for completing a required designation

About the Company

• At Fidelity, we’ve been helping Canadian investors build better financial futures for over 35 years.
• We offer individuals and institutions a range of trusted investment portfolios and services - and we’re constantly seeking to find new and better ways to help our clients.
• As a privately owned company, we boldly embrace innovation in all areas as we continue to grow our business into the future.
• Working with us means you’ll be part of a diverse and dedicated group of people who make a real difference for our clients and communities every day.
• You’ll have a wide range of opportunities to grow and develop your career in an inclusive environment where you’ll feel valued and supported to be your best - both personally and expertly.
• We care a lot about fostering a compassionate, people-centric culture, and are proud to have been named one of Canada’s Top 100 employers for the last five years.

Equal Opportunity

• Fidelity Canada is an equal opportunity employer
• Fidelity Canada is committed to fostering a diverse and inclusive workplace. We will consider all qualified applicants for employment regardless of race, color, religion, sex, sexual orientation, gender identity or expression, national or ethnic origin, age, disability, family status, protected veterans’ status, Aboriginal/Native American status or any other legally-protected ground.
• Fidelity Canada welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates taking part in the selection process. If you require an accommodation, please email us at FidelityCanadaStaffing@fidelity.ca.