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About the Role

This role supports and assists the Community Manager in overseeing and managing the financial and operational facets of the community by completing accounting and bookkeeping tasks, preparing monthly close-out and financial reports, processing invoices for payment, collecting rent, fees, and other payments, completing bank deposits, dispositions, and account reconciliations, and using the property management software to record, track, and report on all financial workings of the community.

Responsibilities

Completes daily financial transactions by collecting and posting rent, fees, and other payments.
Prepares daily bank deposits and reconciles bank accounts.
Prepares financial reports and processes invoices and payables.
Operates property management software (Yardi/OneSite) and ensures data integrity.
Reviews resident files to identify and collect unpaid or late fees.
Communicates with residents regarding outstanding balances and enforces lease terms.
Submits vendor invoices for payment by reconciling work performed, obtaining approval, and coding charges.
Manages communication between vendors, accounting, and clients/owners.
Follows established procedures for evictions, including notice requirements and court representation.
Processes resident move-outs according to lease terms and legal requirements.
Promotes resident satisfaction and retention by addressing complaints and service issues promptly.
Acts as on-site supervisor in the absence of the community manager, delegating tasks and managing operations.
Assists in managing client/owner relationships by meeting with owners and providing community performance updates.
Assists with leasing activities to achieve revenue and occupancy goals.
Attends events and participates in outreach marketing efforts.
Maintains confidentiality of resident and staff personal information.
Reviews completed move-in files for accuracy (California only).

Requirements

Understanding of lease terms and lease enforcement, including collections.
Excellent written and verbal communication skills.
Detail-oriented and self-motivated.
Ability to work independently and as a collaborative team member.
Incumbents must have all licenses and/or certifications as required by State and Local jurisdictions.
Incumbents must have a valid driver's license to drive a golf cart on property.
Demonstrated proficiency in Internet, word processing, spreadsheet, and database management programs.
Ability to physically access all exterior and interior parts of the property and amenities.
Ability to push, pull, lift, carry, or maneuver weights of up to twenty (20) pounds independently and fifty (50) pounds with assistance.
Routine local travel may be required.
Rare or occasional travel may be required.

Skills

Property management software (Yardi, OneSite, Entrata, etc.)
Internet
Word processing
Spreadsheet
Database management

Location

Globally

Work Type

Full-time

Experience Level

1-3 years minimum of relevant experience in residence life and/or property management

Education Level

Bachelor’s degree in Business Management, Communications, or related field from an accredited college or university is preferred.

Salary/Compensations

May be eligible to participate in a quarterly or annual bonus program based on individual and company performance.
May be eligible to participate in weekly, monthly, and/or quarterly bonus programs.

Benefits

Competitive Medical, Dental, Vision, and Disability & Life insurance benefits.
Low (free basic) employee Medical costs for employee-only coverage; costs discounted after 3 and 5 years of service.
Generous Paid Time off (15 vacation days, 4 personal days, 10 sick days, 11 paid holidays).
Birthday off after 1 year of service.
Additional vacation accrued with tenure.
Onsite housing discount at Greystar-managed communities.
6-Week Paid Sabbatical after 10 years of service (and every 5 years thereafter).
401(k) with Company Match up to 6% of pay after 6 months of service.
Paid Parental Leave.
Lifetime Fertility Benefit reimbursement up to $10,000 (includes adoption or surrogacy).
Employee Assistance Program.
Critical Illness, Accident, Hospital Indemnity, Pet Insurance and Legal Plans.
Charitable giving program and benefits.

About the Company

Greystar is a leading, fully integrated global real estate platform offering expertise in property management, investment management, development, and construction services in institutional-quality rental housing.
Headquartered in Charleston, South Carolina, Greystar manages and operates over $350 billion of real estate in more than 260 markets globally with offices throughout North America, Europe, South America, and the Asia-Pacific region.
Greystar is the largest operator of apartments in the United States, managing over one million units/beds globally.
Greystar has nearly $79 billion of assets under management, including over $34 billion of development assets and over $36.5 billion of regulatory assets under management.
Greystar was founded by Bob Faith in 1993 to become a provider of world-class service in the rental residential real estate business.
Learn more at www.greystar.com.

Equal Opportunity

Greystar will consider for employment qualified applicants with arrest and conviction records.
Greystar is an equal opportunity employer and does not discriminate in employment on the basis of race, color, religion, sex (including pregnancy, sexual orientation, and gender identity), national origin, age, disability, genetic information, military or veteran status, or any other characteristic protected by applicable law.