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About the Role

National General is seeking a Commercial Casualty Adjuster (Specialty Claims) to investigate, evaluate, and resolve complex specialty claims involving commercial casualty losses. This role is responsible for determining coverage, assessing liability and damages, conducting detailed investigations, and negotiating claim settlements within authority limits.

Responsibilities

• Investigates and confirms the facts of loss for advanced automobile accidents.
• Determines coverage, liability, damages and otherwise adjusts and negotiates claims within limit of authority.
• Determines coverage, assesses liability and damages, conducts detailed investigations, and negotiates claim settlements within authority limits.
• Applies advanced understanding of insurance policies, the industry, and organizational relationships.
• Handles investigation regarding all aspects of advanced auto claims (coverage, liability and damages) with discretion and independence.
• Learns how to review, evaluate, and negotiate basic to moderate injury claims.
• Recognizes and identifies vehicle body parts and other potential property damage.
• Identifies customer needs and works to meet those needs using appropriate customer service skills.
• Determines subrogation or fraud potential and how to handle.
• Applies increased experience in the Adjuster II level or a rotation into a specialty position.

Requirements

• Strong experience handling commercial casualty claims, attorney-represented files, and/or auto bodily injury claims.
• Ability to manage complex exposures, collaborate with internal and external partners, and deliver exceptional customer service.
• Individuals who currently hold an active insurance license must terminate all existing appointments prior to onboarding and must not hold any outside appointments at any point during employment.
• Applicants seeking an adjuster role who also hold a resident producer license must formally surrender that license when instructed to by the licensing team.
• Candidates must possess authorization to work in the United States, as it is not our practice to sponsor individuals for work visas.
• Must have a dedicated, private workspace free from distractions, along with appropriate desk and seating.
• Reliable internet is required, with minimum speeds of 50 MB download and 5 MB upload.

Skills

• Auto Insurance Claims
• Case Management
• Claims Administration
• Claims Resolution
• Claims Review
• Commercial Insurance Claims
• Commercial Liability Claims
• Complex Claims
• Customer Service
• Detail-Oriented
• General Liability Claims
• Insurance Claims Investigations
• Investigative Skills

Location

• Remote

Work Type

• Full-time

Experience Level

• Adjuster Cons I
• Adjuster Cons II
• Adjuster Sr. Cons I

Salary/Compensations

• Adjuster Cons I: $53,500.00 – $77,800.00
• Adjuster Cons II: $56,000.00 – 82,500.00
• Adjuster Sr. Cons I: $68,500.00 – 104,100.00

Benefits

• Comprehensive technology setup, including a laptop, monitors, headset, keyboard, and mouse.
• Monthly connectivity reimbursement to help offset internet costs for remote employees.

About the Company

• National General is a part of The Allstate Corporation, offering innovative drive and a wide range of insurance products.
• National General Holdings Corp., a member of the Allstate family of companies, is headquartered in New York City.
• National General traces its roots to 1939, has a financial strength rating of A– (excellent) from A.M. Best, and provides personal and commercial automobile, homeowners, umbrella, recreational vehicle, motorcycle, supplemental health, and other niche insurance products.
• We are a specialty personal lines insurance holding company.
• Through our subsidiaries, we provide a variety of insurance products, including personal and commercial automobile, homeowners, umbrella, recreational vehicle, supplemental health, lender-placed and other niche insurance products.

Equal Opportunity

• National General Holdings Corp. is an Equal Opportunity (EO) employer – Veterans/Disabled and other protected categories.
• All qualified applicants will receive consideration for employment regardless of any characteristic protected by law.
• It is the Company’s policy to employ the best qualified individuals available for all jobs.
• Any discriminatory action taken on account of an employee’s ancestry, age, color, disability, genetic information, gender, gender identity, gender expression, sexual and reproductive health decision, marital status, medical condition, military or veteran status, national origin, race (include traits historically associated with race, including, but not limited to, hair texture and protective hairstyles), religion (including religious dress), sex, or sexual orientation that adversely affects an employee's terms or conditions of employment is prohibited.
• This policy applies to all aspects of the employment relationship, including, but not limited to, hiring, training, salary administration, promotion, job assignment, benefits, discipline, and separation of employment.
• For jobs in San Francisco, please click “here” for information regarding the San Francisco Fair Chance Ordinance.
• For jobs in Los Angeles, please click “here” for information regarding the Los Angeles Fair Chance Initiative for Hiring Ordinance.
• To view the “EEO Know Your Rights” poster click “here”.
• To view the FMLA poster, click “here”.