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About the Role

The Associate Director of Residence Life is responsible for managing the residence life program, including supervising Residence Director staff, developing living/learning and community standards programs, recruiting and training residence hall staff, overseeing programming, and resolving student personnel and management issues.

Responsibilities

• Oversee day-to-day functions of the residence halls, including staff and students.
• Supervise and evaluate four residence directors staff members.
• Hire and train residence directors with the Associate Dean.
• Assist RDs with the supervision and evaluation of the paraprofessional staff.
• Co-chair the Students of Concern team, provide follow up and case-management as needed.
• Liaise with students, family, faculty and administrators to provide support and assistance.
• Oversee the community development and programming model for the department.
• Maintain the Student Conduct System online, assign all cases each week, assist in tracking violations, sanctions, and follow up under direction of the Associate Dean or Dean of Students.
• Serve as hearing officer for routine to mid-level violations of the Student Code of Conduct.
• Meet with at-risk students or those with issues/concerns as assigned by Associate Dean or Dean of Students.
• Lead in managing student concerns, parent concerns, and work to follow up, address concerns, and connect all with campus resources.
• Assist in housing operations, including making room changes, billing, room assignments, move in day/move out, break housing, etc.
• Develop and implement the Community Advisor Selection process each Spring for the following Fall, and as needed throughout the year when vacancies occur.
• Responsible for the curriculum for paraprofessional training programs for the beginning of each semester, and on an ongoing basis throughout the year, including in-service trainings.
• Serve in an on-call rotation, maintaining the ability to take phone calls and come to campus if needed during high risk, emergency, and/or crisis situations.
• Be available as a resource to the Residence Director staff, Campus Safety staff and other University partners.
• Support University sustainability initiatives.
• Develop and maintain programs for sustainability in the residence halls.
• Serve on University committees as assigned.
• Review and apply all policies and procedures outlined in the university Affirmative Action Plan.
• Maintain confidentiality of information, both during and after employment with the University.
• Collaborate and communicate with university partners on events and programs.
• Perform all other duties as assigned.
• Regularly attend and/or facilitate weeknight/weekend programs.

Requirements

• Ability to work evenings and weekends, to include attendance at student programs.
• Ability to receive telephone calls and e-mail from staff at home.
• Ability to provide objectivity and patience, to be creative and a team player.
• Demonstrate a commitment to fostering diversity.
• Demonstrate a commitment to student development.
• Proficiency to handle various office machines including computer keyboard, computer software applications, calculator, copy machine and fax.
• Ability to receive telephone calls and e-mails, respond to inquiries and communicate with others by telephone and/or electronically.
• Ability to drive a personal or university vehicle in the U.S. and Canada for the purpose of university business.
• Must be considered Essential Personnel whose physical presence is required on campus.
• Must be prepared to address functions remotely as needed when operations are restricted or the campus is closed.
• Must be able to operate a motor vehicle in Canada.

Skills

• Strong organizational skills
• Strong interpersonal skills
• Strong written communication skills
• Strong oral communication skills

Location

• On Campus

Work Type

• Full-time
• Onsite

Experience Level

• Post-Masters residence life experience
• Post-Masters student affairs experience

Education Level

• Master's degree in Student Personnel, Higher Education Administration or related field

Benefits

• Low-cost health benefits
• 403b contribution
• Affordable tuition at Niagara University for employee and eligible immediate family members
• Tuition exchange at other designated universities for eligible dependent children
• Generous holidays (20 days annually)
• PTO
• ½ day Fridays throughout the summer
• Approved employer for the Public Service Loan Forgiveness program
• Free parking
• On-site dining options
• Fresh coffee at Tim Horton's and Starbucks

About the Company

• Campus life is vibrant and offers free parking, on-site dining options, and fresh coffee at Tim Horton's and Starbucks, all in a beautiful park-like setting.
• If you'd like to know more, check out all of the NU Facts.

Equal Opportunity

• Review and apply all policies and procedures outlined in the university Affirmative Action Plan.