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Assist individuals referred to the agency in managing budgets and government benefits, working in collaboration with the Senior Case Worker.

Process referrals to the program, including creating client files, setting up client in program software, and submitting applications and other paperwork for enrollment.
Assist in completing government reports, including Wage reporting, Representative Payee, and Continuing Disability Reports.
Ensure all bills are paid timely and follow up on outstanding payments or other issues.
Reconcile RFMS and PEX card funding program.
Maintain all client files according to established procedures.
Assist in other duties related to the rep payee program.
Work with individuals with a primary diagnosis of a mental illness.
Use standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines.
Travel to other agency locations as needed.

High School diploma or equivalent.
Valid driver’s license.
Competent with email and Microsoft Word.
Some knowledge of Microsoft Excel.
Basic banking knowledge.
Ability to manage and balance multiple competing priorities while adhering to and meeting deadlines.
Ability to formulate and sustain positive working relationships with colleagues.
Effective verbal and written communication skills.
Ability to sit and/or stay for prolonged periods.
Ability to lift files (up to 15lbs), open filing cabinets and bend or stand on a stool as necessary.

Family Residences and Essential Enterprises, Inc. (FREE) benefits and proudly supports more than 4,000 individuals with intellectual / developmental disabilities, mental illness and traumatic brain injury.
It is the mission of FREE to support people of all abilities reach their full potential and thrive in their communities.
FREE provides a diverse array of supports and services including: housing; recovery services; transition to work; employment; day, community and family services; respite; crisis services; education and after school support; specialty health services; and advocacy.

FREE is an equal opportunity employer and provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, gender, gender identity, sexual orientation, national origin, age, disability, genetics, or any other protected characteristic.
In addition to federal law requirements, FREE complies with applicable state and local laws governing non-discrimination in employment in all of its locations.
This policy applies to all terms and conditions of employment, including, but not limited to, recruiting, hiring, placement, promotion, termination, recall, transfer, leaves of absence, compensation, and training.
Family Residences and Essential Enterprises’ affirmative action efforts related to protected veterans and individuals with disabilities are set out and described in our affirmative action plan for protected veterans and individuals with a disability.
If you have any questions or would like to view the affirmative action plan, please visit our website www.familyres.org

Case Manager - Community Based at Family Residences and Essential Enterprises, Inc.

Case Manager - Community Based